DevRev

DevRev is a next-generation enterprise software company founded with a bold vision: to bring developers (‘Dev’) and revenue-generating teams (‘Rev’) together into a unified platform built for the age of artificial intelligence and product-led growth. At the heart of DevRev’s mission is the idea that work should be less about context-switching between tools or copying data across systems, and more about human-AI collaboration that lets people focus on meaningful creative tasks while machines handle the plumbing. The company was crafted by seasoned technology leaders who recognised the fragmented state of modern knowledge work: teams are glued together with email threads, legacy CRMs, spreadsheets and separate applications, but seldom get a single shared system where product, support, engineering and growth functions can truly align around the customer lifecycle. By re-imagining how SaaS companies operate internally and externally, DevRev positions itself as the “operating system for the human-AI team,” delivering not just incremental automation but a truly unified platform for teams to create, deliver and support software and services far more efficiently.

DevRev’s core offering pivots around its AI-native platform, branded as “Computer,” which brings together conversational AI, automations, analytics and developer workflows into a seamless experience. Rather than forcing users to adopt a fixed set of tools, DevRev emphasises extensibility and integration—data from product roadmaps, release pipelines, customer feedback, support tickets and growth metrics all flow into one system of record. On top of that, DevRev’s AI agents don’t merely suggest next steps; they can autonomously initiate actions—such as opening tickets, updating records, or surfacing latent customer insights—thereby reducing manual toil and making operations smarter. Because the platform is built for developer-first companies that ship product, serve customers and grow users, DevRev supports the full spectrum of lifecycle workflows: from signalling a feature request in product to generating a fix in engineering, communicating with a support agent, or identifying expansion opportunities in growth. This comprehensive approach eliminates data silos, accelerates development cycles and enhances the customer experience.

What differentiates DevRev is both its architectural foundation and its culture. Unlike legacy CRMs that bolt on layers of automation, DevRev is built from the ground up for the AI era—by founders who previously led high-growth infrastructure companies. The company emphasises an “API-first, dev-centric” model; it provides a platform where developers, product managers and support teams converge, with features that enable real-time analytics, unified search across structured and unstructured data, and AI-driven workflows tailored to the enterprise. Its culture emphasises “Team Intelligence”—the idea that teams become more productive not simply through automation but through collaborative systems that enhance learning, creativity and decision-making. By choosing to centre its platform not just on efficiency but on experience—of both employees and customers—DevRev presents a modern alternative to monolithic systems that have long hindered agility and innovation.

Looking ahead, DevRev is poised to expand its reach across SaaS, enterprise software and customer-facing operations by doubling-down on generative AI, deeper integrations with dev-toolchains and growth systems, and enabling more sophisticated AI-agent behaviours. The company’s growth trajectory—supported by robust funding and a rapidly scaling team—signals that it aims to become the backbone of operational software for modern product-centric companies. As organisations strive to shift from legacy stacks to agile, data-driven and user-centric models, the need for platforms that unify development, support, and growth becomes more urgent. DevRev aspires to fill that role: a unified platform where developers, support teams and growth orgs speak the same language, share the same data, and leverage the same AI-powered workflow fabric to deliver value both fast and at scale.