Crypto-Native UX Researcher (Remote - Mumbai, India) job opportunity at TokenMetrics.

Home Jobs Researcher Crypto-Native UX Researcher (Remote - Mumbai, India) position at TokenMetrics


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TokenMetrics Crypto-Native UX Researcher (Remote - Mumbai, India)
Requires: 3-years - XP
Pattern: full-time
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Mumbai, India
Mumbai....India

Design and conduct qualitative and quantitative #research (e.g., user interviews, usability testing, surveys) to understand the needs of Token Metrics’ users—ranging from retail investors to seasoned crypto traders. Analyze user interactions with our platform and on-chain activities (e.g., wallet usage, trading patterns, token holdings) to identify friction points and opportunities for improvement. Leverage blockchain data and tools (e.g., Dune Analytics, Etherscan) to complement user research with real-world crypto behavior insights. Partner with designers to turn research findings into actionable #UX recommendations, ensuring our analytics dashboards, prediction models, and tools are intuitive and impactful. Engage directly with customers through interviews and feedback sessions to uncover their pain points, motivations, and goals in the crypto investing space. Develop user personas, journey maps, and wireframes to align the team on user needs and guide product development. Stay plugged into #Web3 UX trends and crypto market dynamics, advocating for best practices that enhance trust, clarity, and engagement in our platform. Present research insights and design proposals to stakeholders, connecting user needs to Token Metrics’ mission of delivering top-tier crypto insights. Collaborate with product teams to iterating on features—like portfolio trackers, market signals, or AI-driven predictions—based on user feedback and testing.

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