SAP Basis - Service Management, Analyst job opportunity at Thomson Reuters.



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Thomson Reuters SAP Basis - Service Management, Analyst
Requires: 3-years - XP
Pattern: full-time
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Bachelor's (B.A.)
Mexico City, Mexico
Mexico City....Mexico

About the Role In this opportunity as an SAP Basis - Service Management, Analyst, you will: Deliver SAP WRP and S4 service lifecycle management focusing in day-to-day operation and service improvement, by ensuring reliability and availability. Collaborate with different partners and teams to implement IT standards (operational, compliance, etc) for SAP systems. #Monitor, #support and #improve services according to incident, change and problem management for daily operations according to IT TR and SAP standards. __ Internal cross functional collaboration for SAP transformation, through continuous process improvement and advisory on high value propositions considering best practices. Active collaboration in SAP migration to S4, also considering integration for systems related to architecture for modules/technical accordingly. Partner with application development teams to deliver operational readiness for new applications and features. __ Collaborate with stakeholders such as business teams, product owners, and project management in defining roadmaps for applications and processes. Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs. Responsible for monitoring and analyzing business operational and technical key metrics.

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