Assistant Technical Aircon Manager (Post sales) (2years Contract) job opportunity at Samsung.

Home Jobs Manager Assistant Technical Aircon Manager (Post sales) (2years Contract) position at Samsung


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Samsung Assistant Technical Aircon Manager (Post sales) (2years Contract)
Requires: 5-years - XP
Pattern: hybrid
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Bachelor's (B.Eng.)
Mapletree Business City, Singapore
Mapletree Busi..........Singapore

#Technical #support to solve (structural) issues for air conditioning products or control systems. __ Provide technical training to our internal teams and/or external installers. __ Handling incoming enquires (calls / emails) requesting for technical support (service / maintenance) __ Align the training planning with the #sales objectives and new #product launching. __ Develop and implement control solutions, ensuring optimal performance and reliability. __ Provide technical support and #maintenance services for existing systems, addressing issues promptly and efficiently. __ Work closely with Service Department/Partner to follow-up on service enquiries. __ Ensure a high level of product quality by continuous monitoring and setting up early warning systems related to quality issues of products, #installation, commissioning, or maintenance. __ Define and execute improvement plans to ensure our high level of product #quality. __ Organise monthly quality follow-up meetings. __ Support installers and partners on operational activities, including providing guidance on installations or on-site technical support. __ Collect ‘Voice Of Customer’ product and service improvements for air conditioners & controls systems and share with our Product Management department.

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