Supply Chain Operations Associate job opportunity at Accenture Plc.

Bachelor's (B.Sc.)

San Jose, Costa Rica

San Jose....Costa Rica

summarize with Ai

Job Overview The Business Analyst I will support business processes and workflow by identifying any associated issues and risks. The BA I will monitor performance and results while providing relevant analysis. The Business Analyst I will manage the database. This individual will perform data and application maintenance updates and have ownership of processes and individual tasks and responsibilities. Responsibilities & Duties  Communicates with internal and external customers  Acts as POC for customer escalations  Assesses, and escalates data and program specific issues to appropriate level of management  Identifies internal and external best practices that enable improvement of the standard end-to-end process  Participates in the preparation of the training materials and delivery of agent trainings  Generates and analyzes various levels of client reporting  Consistently meets or exceeds key performance standards and quality objectives  Reporting actual or suspected security and/or policy violations/breaches to an appropriate authority  Other Ad-hoc duties