DCS Advanced Field Service Engineer - Pascagoula, MS job opportunity at Honeywell.

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Honeywell DCS Advanced Field Service Engineer - Pascagoula, MS
Requires: 5-years - XP
Pattern: full-time
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Pascagoula, MS, United States Of America
Pascagoula, MS....United States Of America

Periodic communication with customers regarding #technical and administrative #DCS issues. Provide customer support on #Honeywell Control Systems and serve as customer contact for service-related issues/inquiries. Configure, maintain, and #troubleshoot Honeywell hardware, networks, and software including Experion #PKS, LCN, and TPS. Upgrade TPN and Experion software from one software release to another software release on the live control system without causing any interruption to the customer’s industrial process. #Migrate Legacy Honeywell control systems to Honeywell’s new technology offering. Develop the skills and talents of other engineers through guidance and on-the-job supervision. Understand customer key processes and economic drivers and translate those into business opportunities, providing timely research and recommendations. Assist Sales during sales pursuits. Be the face of Honeywell to end-users, and competitors. Learn end-to-end product/solution development and delivery/execution of Honeywell products and solutions. Use technical expertise of complex Honeywell solutions/product offerings to enhance customer experience. Actively interface with customers at all levels. Ensure customer satisfaction through oral and written communication. Publish reporting to customers including service reports and monthly performance reports. Provide occasional vacation coverage and 7 X 24 emergency support to customers and other Field Service Engineers.

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