Inbound Sales Representative Associate - Messaging job opportunity at Accenture Plc.



bot
Accenture Plc Inbound Sales Representative Associate - Messaging
Requires: General - XP
Pattern: other
apply Apply Now
Salary:
Status:
Copy Link Report
Bachelor's (B.Sc.)
Gurugram, India
Gurugram....India

Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Inbound Sales Representative Associate Qualifications:Any Graduation Years of Experience:1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts

Other Ai Matches

Customer Contact Comms New Associate-Messaging Applicants are expected to have a solid experience in handling Customer Services related tasks
Record to Report Ops Associate Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Record to Report Ops Associate Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Cyber Security - GRC Consultant Applicants are expected to have a solid experience in handling Security related tasks
Cloud Architecture - Consultant - Tech Strategy & Advisory - CN Malaysia Applicants are expected to have a solid experience in handling Consulting related tasks
Business Interlock Associate Manager Applicants are expected to have a solid experience in handling Training & Development related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Recruiting Specialist Applicants are expected to have a solid experience in handling Human Resources related tasks
Digital Risk & Compliance (Consultants / Managers / Senior Managers) - Multiple Roles Applicants are expected to have a solid experience in handling Consulting related tasks
Learning & Leadership Dev Manager Applicants are expected to have a solid experience in handling Human Resources related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
SAP EWM Applicants are expected to have a solid experience in handling Business & Technology Integration related tasks
Application Support Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks
Sourcing & Procurement Manager - NASPFY26 Applicants are expected to have a solid experience in handling Consulting related tasks
Insurance Operations Senior Analyst Applicants are expected to have a solid experience in handling Business Process Delivery related tasks
Pricing Senior Analyst - English Speaking Applicants are expected to have a solid experience in handling Sales Enablement related tasks
Infrastructure & Capital Projects – Cost Manager, ANS Applicants are expected to have a solid experience in handling General related tasks
Security Architect Applicants are expected to have a solid experience in handling Security related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Data & AI related tasks
SAP Insurance functional consultant Applicants are expected to have a solid experience in handling Business & Technology Integration related tasks
Custom Software Engineer Applicants are expected to have a solid experience in handling Software Engineering related tasks