Infra Tech Support Practitioner job opportunity at Accenture Plc.

Bachelor's (B.Sc.)

Jaipur, India

Jaipur....India

summarize with Ai

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Oracle Database Administration (DBA) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions, and ensuring the smooth operation of various platforms. You will work both remotely and onsite, collaborating with team members to implement technology at the operating system level across all server and network areas. Your role will also include troubleshooting hardware and software issues, ensuring that configured services operate effectively within a defined operating model and processes. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of technical processes and procedures to enhance team knowledge. - Provide training and support to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Database Administration (DBA). - Strong understanding of database management and optimization techniques. - Experience with backup and recovery strategies for Oracle databases. - Familiarity with performance tuning and troubleshooting of database systems. - Knowledge of SQL and PL/SQL for database querying and scripting. Additional Information: - The candidate should have minimum 3 years of experience in Oracle Database Administration (DBA). - This position is based at our Jaipur office. - A 15 years full time education is required.