Platform Operations Consultant/ Sr Analyst job opportunity at Accenture Plc.

Bachelor's (B.Sc.)

Quezon City, Philippines

Quezon City....Philippines

summarize with Ai

Ready to join Accenture’s team of empowered people? We’re looking for candidates with the following skills and experience for this role. Do you fit the profile? If you do, we’d love to hear from you! In adherence to Accenture’s process of Identity Verification, your resume or CV must include your photo to ensure the accuracy of your application. Who we are: Accenture in the Philippines is a pioneer in Accenture’s global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture’s global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe. Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients’ challenges. Our inclusive, diverse, and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age. What’s in it for you? At Accenture you will work on meaningful and innovative projects, powered by the latest technologies. You’ll be immersed in industry best practices such as event-driven architectures and domain-driven designs. Accenture will continually invest in your learning and growth. You'll work with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications. Job Summary: The Platform Operations Consultant/ Sr Analyst will provide platform health and availability monitoring services for all in-scope platforms leveraged for logging and monitoring services. This work includes alerting, responding and remediation of operational issues. SIEM Platform Health Monitoring Proactively Managed Monitoring Issues Remediation Post-Patch Validation Post-Patch Validation Reporting and Metrics Roles and Responsibilities: Monitor the health and availability of the SIEM, UEBA, and other in-scope tools leverages for logging and monitoring and ensure timely resolution of operational issues Robust data pipeline monitoring for data quality issues impacting analytics such as missing sources, fields, bad values, data drop-offs, data outages, pipeline lag, data cross contamination, etc Development of operational monitoring that detects platform and component level outages and service degradation Conducting regular operational monitoring gap analysis and identification of opportunities to improve mean time to detect and resolve issues Troubleshooting and timely resolution of general operational issues with SIEM, UEBA, or other components supporting analytics workloads. Reporting issues to vendors supporting components as needed for issues that cannot otherwise be solved due to bugs, lack of access to SaaS backend, etc. Reporting actions taken to resolve issues and any preventative measures taken to mitigate future issues risk Perform post-patch validations to ensure Logging and Monitoring Services integrity following maintenance activities Routine reporting of platform component performance, service availability and performance issues and related items