Operations Analyst II job opportunity at Candescent.

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Candescent Operations Analyst II
Requires: 1-year - XP
Pattern: full-time
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Bachelor's (B.Sc.)
Bangalore - Office, India
Bangalore - Of..........India

Monitor, maintain & troubleshoot Candescent SaaS products and offerings (Level 2). __ Lead application and network troubleshooting. This includes working with Network #Engineering and Incident Management teams to drive issue resolution. __ Monitor dashboards, respond to application and #network alerts, and manage a ticket queue. __ Manage #communications via email and respond to phone calls from third-party vendors, internal teams, and #financial institutions. __ Document standard #operating procedures. __ Assist peer analysts with network specific issues. __ Train and mentor junior members of the team.

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