Platform Professional Services Consultant (Remote) job opportunity at CrowdStrike.

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CrowdStrike Platform Professional Services Consultant (Remote)
Requires: Professional - XP
Pattern: full-time
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Bachelor's (B.Sc.)
Texas, Remote, United States Of America
Texas, Remote....United States Of America

In this role you will join the Platform #Professional #Services Team to provide strategic, hands-on support to lead our #customers through the successful operationalization of the Falcon platform to detect, respond, and remediate active #security incidents. __ The goal is simple – position our customers for the highest level of success and eliminate the threats __ Use your security knowledge and expertise of the Falcon Platform to drive all service objectives to completion and support all customer-related workflows. __ #Produce and deliver service-defined kickoff and #technical onboarding meetings, and periodic status updates with the customer. __ Support #technical discussions pertaining to the Falcon platform, associated detections and preventions, and general service-related best practices aligned to the Platform Professional Services Operating #Model. __ Serve as the liaison with other internal CrowdStrike stakeholders to ensure customer inquiries and operating requirements are fully resolved. __ Actively engage customers via virtual meeting, email, or case #management system. __ Work with leadership to participate in activities to identify and improve service outcomes which align to CrowdStrike’s mission and strategic #goals

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