Senior Key Account Manager job opportunity at DHL.

Bachelor's (B.Sc.)

Shanghai, China, Peopl. Rep.

Shanghai....China, Peopl. Rep.

summarize with Ai

Main Accountabilities: Customer - Provide customer orientated service at all times relating to sales and operation issues. -Plan and co-ordinate national sales activities to retain and develop sustaining sales revenue -Drive/support development of new/innovation service or value creation as part of continuous development to meet customers' needs -To drive and manage profitable growth with the assigned customer Stakeholder -Identify and develop relationship with Customer contacts, including but not limited to decision makers, coaches, gatekeepers, influencers -Work with third party service providers like packing companies, carriers, truckers or shipping lines for special projects -Work with other DHL divisions for end-end supply chain solutions and collaborations -Work with countries and internal departments such as Products, VAS, Finance, First Choice, BPO, IT and Implementation to satisfy customers' needs and ensure service continuity -Coach and work closely with virtual team - District/Branch/Sales and Business Support Managers -Regular Performance Dialogue with Regional RAD/Sector Heads and BSMs Requirements for the Job : Skills - Management and Decision Making -Planning and Organization -Industry/Sector Knowledge and Expertise -Customer Relationship Management -Cross Cultural management experience -Excellent Communication skills -Commercial/Sales knowledge and experience -Interpersonal skills -Influencing skills -Negotiation skills -Solution design and process mapping skills Experience -More than 7 years in the logistics or forwarding Industry -Sales and KPI focussed -Relevant experience in International supply chain Educational Qualifications -Degree Holder, relevant post graduate qualification will be an advantage -Fluent use of English (both written and spoken) -Competent Computer skills required.