Principal Technical Account Manager (Specialist) job opportunity at Oracle.



bot
Oracle Principal Technical Account Manager (Specialist)
Requires: 8-years - XP
Pattern: full-time
apply Apply Now
Salary:
Status:
Copy Link Report
Bachelor's (B.Sc.)
BENGALURU, KARNATAKA, India
BENGALURU, KAR..........India

Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions. Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs. Able to do fit gap analysis of customers cloud environment and come up with a roadmap to transition and implement a best fit solution that meets customer requirements. Act as an advocate for the Customer. Excellent understanding of Oracle Product set (#Fusion, #OCI,#on-prem) to be able to enable business process transformation discussions with the Customer and with internal teams. Be able to manage the communication and bring needed focus from various teams in ensuring project follows standard lifecycle from discovery, design, development, implementation, testing to go-live activities (SDLC). __ Key Responsibilities: Key leader, contributor and proactive collaborator to define and align the functional and technical vision for the program solution. Participate in identifying the system, subsystems, and interfaces, validate technology assumptions and evaluate alternatives. Align with product roadmap and features with Oracle’s new release cycles, business enhancements and production break-fix solutions. Lead and oversee end to end SDLC process from requirement intake, design, build, testing and deployment. Works closely with management – Portfolio Manager and the roles within the pods (e.g., Business Analyst, Integration Specialist, QA, etc.) and contribute to strategic planning, direction, and goal setting for the department or function in collaboration with senior management. Drive the deployment of Customers workloads to Oracle Cloud by providing deployment guidance, supporting development of the Customers Cloud adoption model, and providing appropriate recommendations to overcome blockers. In this role one will engage with a wide cross section of internal and external partners – development, support, services, and third-party partners to drive Oracle Cloud adoption efforts. Cross functional team management experience is a must. Excellent written and verbal communication skills, including the ability to communicate with technical and non-technical staff at all levels of the Customer organization. Understanding of CSS Service Portfolio (Cloud and On-prem). Proven hands-on experience with Oracle Cloud Infrastructure (OCI). Strong expertise in Terraform for provisioning OCI resources. High proficiency in scripting and programming languages (e.g., Bash, Python, Shell). Solid experience deploying and managing workloads on Kubernetes, ideally on OKE. Experience building monitoring dashboards and alerts using Prometheus and Grafana. Strong understanding of cloud networking, security, and IAM models. Hands-on experience in designing cloud architecture and developing secure infrastructure frameworks. __ Familiarity with modern CI/CD and DevOps tools and methodologies.Develop and Manage the Oracle Customer Relationships by forming long term customer relationships with key customer contacts. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. Provides direction and mentoring to more junior team members. Understand customer’s industry drivers, organization structure and key stakeholders, key projects and goals, and critical success factors as well as technical infrastructure and roadmap. Work collaboratively with sales, the delivery teams and customers to identify appropriate solutions. Coordinate delivery of Oracle Services, operating as the primary delivery contact to the customer, aiding and facilitating customer communications and activities across other Oracle lines of business. Responsible for delivering to the contracted terms, effective and efficient use of Oracle delivery resources, achieving the contract margin and revenue objectives. Identify and submit delivery leads for new opportunities and contract renewals. Act as a point of contact for any major incidents, responsible for managing communication and customer expectations through resolution. Establish and maintain a delivery governance model with the customer at the management and executive levels. Perform scope and risk management. Contribute to initiatives for Oracle delivery organizational process improvement and tool development. Conduct periodic Service Account Planning and Account Reviews.

Other Ai Matches

Site Reliability Developer 3 Applicants are expected to have a solid experience in handling Manager related tasks
Senior Manager - Consulting Sales Applicants are expected to have a solid experience in handling Administration related tasks
Oracle Fusion ERP Expert Applicants are expected to have a solid experience in handling ERP related tasks
Senior Software Engineer (Consulting) - Clearance required Applicants are expected to have a solid experience in handling Engineering related tasks
Principal Site Reliability Engineer (SRE) Applicants are expected to have a solid experience in handling Engineering related tasks
Senior/Principal Software Developer- LLM Experience Applicants are expected to have a solid experience in handling Developer related tasks
Senior Data Center Construction Manager Applicants are expected to have a solid experience in handling Manager related tasks
Principal Software AI/ML Developer Applicants are expected to have a solid experience in handling Manager related tasks
OFS/MCS Business/Technical Architect Applicants are expected to have a solid experience in handling Architect related tasks
ERP Industry Sales Executive - Healthcare Vertical, Canada West Applicants are expected to have a solid experience in handling surveillance related tasks
Full Stack Developer-PLSQL /Java Applicants are expected to have a solid experience in handling Consulting related tasks
Senior Customer Success Specialist (German Language) Applicants are expected to have a solid experience in handling Sales related tasks
Software Development Snr Manager Applicants are expected to have a solid experience in handling Developer related tasks
Staff Consultant Applicants are expected to have a solid experience in handling Manager related tasks
Security Engineer 4 Applicants are expected to have a solid experience in handling Engineering related tasks
Senior Member of Technical Staff for Semantic Database development (IC3 - 6 years+ experience) Applicants are expected to have a solid experience in handling Data Analytics related tasks
Applications Sales Representative V Applicants are expected to have a solid experience in handling Sales related tasks
Analyst - Global Order Management - Cloud Applicants are expected to have a solid experience in handling Finance related tasks
Principal Software Developer Applicants are expected to have a solid experience in handling developer related tasks
Sr. Product Marketing Manager Applicants are expected to have a solid experience in handling Marketing related tasks
Application Developer - PLSQL Applicants are expected to have a solid experience in handling Application Developer related tasks
Client Success Specialist (MySql) Applicants are expected to have a solid experience in handling Specialist related tasks
Temp Staff Applicants are expected to have a solid experience in handling Contractor related tasks