Salon Manager job opportunity at JCPenney.

Vocational

Jackson, Tennessee, United States Of America

Jackson, Tenne..........United States Of America

At #JCPenney #Salon, our leaders are dedicated to guiding their teams to success by developing their stylists and delivering an exceptional #client experience every day. As a behind the chair salon manager, you may work up to 16 hours per week behind the chair (depending on salon volume) with your own clientele, alongside your team. Additionally, leaders coach and motivate your team to becoming the top salon professionals in #America; while supporting the business to drive retail and service results through creative marketing, networking, and promoting client loyalty. Our salon business is a key driver of traffic and revenue for the JCPenney company. As a leader you will represent the company values we uphold every day to make it count for our customers. In addition to a competitive wage, this position offers 50% commission on service sales behind the chair and 10% commission on retail sold with a service. Come see what it means to work with a family at the JCPenney Salon! __ Leads by example in all interactions with clients, and supports stylists to ensure they can provide an exceptional client experience __ Creates an environment that inspires associates to build client loyalty by providing coaching and feedback to ensure consistent execution of the __ Motivates and engages the team to provide exceptional #service through consistent communication, coaching and recognition __ Provides services including but not limited to cut/style, chemical services for all hair types, and performs other hair styling services as required to meet or exceed the client’s expectations in a positive, professional manner __ Proactively recruits qualified stylists to join team through the use of Social Media, targeted Recruiting Websites, Referrals and engaging Stylists at local Salons and #Cosmetology Schools __ Provides coaching and feedback that is frequent, balanced, meaningful and improves effectiveness __ Creates opportunities for learning that drive associate success throughout their career __ Ensures stylists complete available training by scheduling Associates for Core and Artistic #Education as courses are offered internally __ Inspires loyalty, passion, and growth in the salon by creating an environment that is inclusive, respectful, professional and fun __ Reviews reports to quickly identify and prioritize areas of opportunity in the salon, determines root cause of the opportunity, and sets direction to achieve productivity – referral – rebooking – return rate and client acquisition standards __ Delivers #Salary Cost objectives to achieve profit plan __ Reviews SET guidance and makes appropriate adjustments based on salon layout while maintaining core standards in Salon __ Actively walks the salon and backbar to identify opportunities related to merchandising, replenishment, and recovery __ Handles or directs salon team to address product related issues that have biggest impact to the client __ Manages backbar expenses to plan __ Consistently meets established performance standards for the role, including (but not limited to) product and service sales, client experience, productivity, and attendance __ Reviews and follows all #company programs (including but not limited to) hiring practices and state #safety regulations, and accurately advises salon associates on how to address any related issues __ A current cosmetology license is required in the state you are applying.