Internship job opportunity at DHL.

Bachelor's (B.Sc.)

Kuala Lumpur - Kulco, Malaysia

Kuala Lumpur -..........Malaysia

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YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS . Would you like to become part of the world’s most international company? A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist! YOUR TASK Customer Digital Engagement Support DHL Chat channels Support customer account opening inquiries and support customer Account Opening Optimization the chat experience and chat flow Process and structure improvement New Business Solution Exploration and Adoption Driving new Business Solution adoption Quick Ship Account solutions, Digital Account Opening solution Digitalize and Simplify the Business process. E.g. Business Proposal Generation RPA Voice BOT Setup exploration Web Scrapping Explore the potential target list DHL can further penetrate Scrap the directory from web into excel Dedupe vs database Calling Project Call to customer and profile the business potential with DHL Influence customer open acc with DHL Customer Experience Enhancement Project Understand from customer point of view and explore the solution to drive better Customer Experience Market Survey, Mystery Shippers activities, generate info into insightful report and recommend solutions. YOUR PROFILE Bachelor's degree student Final year student Minimum CGPA 3.00 and above Internship duration minimum 3 - 6 months OUR OFFER Strong career support in an international environment Great culture and colleagues Multifarious benefit program Do you see a personal challenge in these versatile and responsible tasks? Then apply now! We look forward to receiving your application!