Operations Agent job opportunity at DHL.

Bachelor's (B.Sc.)

Manila, Philippines

Manila....Philippines

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Join the World's Most International Company! Are you ready to embark on an exciting journey with a company that has been at the forefront of cross-border express delivery since 1969? At DHL Express, we operate in over 220 countries and territories, making us the most international company in the world. Our mission is to connect people and improve lives across the globe, and we believe that the more people we connect, the better our planet becomes. Join the DHL Express Family: Where Diversity Thrives! At DHL Express, we don’t just talk the talk—we walk the walk! As an equal opportunity employer, we are on a mission to create a vibrant, diverse, and inclusive culture that reflects the world we serve. We believe that every individual brings unique talents and perspectives to the table, and that’s what makes our team truly extraordinary. No Labels, Just Talent! We celebrate differences, whether it’s race, color, gender, sexual orientation, age, ability, marital status, family responsibilities, religion, political beliefs, or national origin. We’re all about breaking down barriers and building bridges—because diversity fuels innovation and drives success! Overall Role Purpose: Performs network and administrative duties on behalf of the Service Centre in order to process material (both inbound and outbound) and provide network and shipment information often within tight time-frames. Accountabilities: Internal Customers: Service Centre Supervisor ·   Carry out any administrative task that is required for the Service Centre ·  Assist in ensuring operational practices and procedures are carried out effectively ·   Carry out any task that is required by his or her superiors from time to time. External Stakeholders: Sub-contractor Work with sub-contractors ensuring all activities are being carried out timely and meet service standards DHL Service Centres Offer administrative and operational supports to Service Centre operations. All Operations Staff · Work with other team-mates to perform and complete day to day activities Process: Network Duties ·  Process inbound material upon arrival and make sure ·  is available to the couriers and that material not going out for delivery is secured according to the Security policy and procedures ·  Process outbound material according to the latest processes and procedures ·  Capture information - and make available to the Network - information required for a shipment, piece or handling unit at the service centre according to the standard procedures Administration Duties ·  Keep the process area clean and tidy and make sure it is ready for the next process cycle ·  Ensure that all relevant equipment is operating and take corrective actions where equipment failure and to be proactive through taking action where equipment is falling below operating standards ·  Expand knowledge of other roles within Operations in order to carry out these functions through a rotational shift mechanism. What we Need? Competencies: Skills · Communication skills (English and local language), spoken and written Educational Qualification: · Driving License (current and valid) · Fork Lift License (preferable)