Team Lead, MoneyGram, Others job opportunity at FirstBank.

Bachelor's (B.A.)

SAMUEL ASABIA HOUSE, LAGOS, Nigeria

SAMUEL ASABIA ..........Nigeria

summarize with Ai

Development and implementation of #marketing strategies • Develop annual marketing plan for controlling #advertising, promotion and #sales aids. • Coordination of Team’s marketing efforts, liaising with vendors and Marketing & Corporate Communications Department • Analyzing and implementing potential partner relationships for the #product __ • Supervise the coordination and evaluation of branches performance on all Money transfer products and recommend mystery shopping/spot check where necessary • Product idea generation, design, development and implementation • Fast-track creation of New locations/accounts • Supervise the preparation and analysis of Monthly/quarterly/Yearly reports for GMD, Board, Business Units and Group Heads __ • Collate branch monthly report against target for #Business Performance and Monitoring department monthly and quarterly __ • Monitoring and providing Report of all money transfer weekend and dedicated centers • Provide support for branches when required __ • Coordinate Market and Competitor intelligence report with the assistance of Segment Management • Identify and sign on alternative delivery channels of MoneyGram, RIA/FGT & other products • Periodic visitation of locations for onsite assessment of FLAs and performance of product • Provide intermediary role between branches and other stake holders such as #MoneyGram International, Vendors and other departments of the #bank. • Supervise the resolution of branch issues, customer complaints and application down time to ensure optimum performance and reduce turnaround time to prevent service failure. • Coordinate & conduct Product training & awareness for Frontline Associates bank wide on Money Transfer Products in conjunction with First Academy. • Develop incentive initiatives programme to encourage product operatives with a view to increasing product market share. • Analysis of branch performance report of the product with a view to identifying problem areas and proffer solution • Stakeholders engagement • Liaise with auditors during annual audits on Money Transfer performance reports • Bank representation at stakeholders’ meeting • Monitoring of departmental operating budget and respond to budget queries by BPM • Attending to any other functions assigned by the HOD • As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook • Growing and driving sales volume