Head of Strategic Operations, Product job opportunity at Candescent.

Diploma

Georgia - Atlanta Office, United States Of America

Georgia - Atla..........United States Of America

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Transformation Operations & Governance __ Drive change management and transformation efforts across strategic product initiatives. __ Develop long-term talent strategy and workforce planning for Product. __ Oversee governance of hiring priorities and tracking across the org. __ Lead communications and storytelling for transformation efforts and the rhythm of business (planning, QBRs, reviews). Pricing & Packaging __ Establish a centralized hub for pricing and packaging within Product. __ Standardize practices currently handled disparately across the business. __ Own and evolve the product catalogue as a system of record. Partner with GTM, Finance, and Product to ensure monetization strategy aligns with customer value and product delivery. __ Product Planning & Modeling __ Lead short-term planning for the Product org during its transformation period. __ Build toward longer-term, strategic planning and modeling capabilities. __ Develop financial models to assess cost of product development, ROI, and profitability. __ Enable data-driven decision-making by creating insights, models, and frameworks for leadership. AI-Driven Operational Efficiency (Player Remit) __ Own the internal AI enablement roadmap for Product #Operations, identifying opportunities to accelerate and scale how #Product operates. __ Design and implement AI-powered agents, bots, and workflows that drive efficiency across discovery, planning, and execution. __ Enhance product discovery by deploying AI to scan competitors, extract market themes, and generate research inputs for interviews. __ Support prioritization by crafting AI-driven hypotheses, framing problems, and applying scoring models to improve decision confidence. __ Improve communication and prototyping with AI-enabled tools that tailor stakeholder messaging, identify risks early, and create testable product concepts. __ Track and measure adoption of #AI tools, ensuring continuous improvement and visible business impact. __ Scope & Impact In this role, you will shape the operating model for the Product organization, connecting strategy to financial and business outcomes while leading a small, high-impact team. __ You will serve as the integration point across Product, Finance, GTM, and People, ensuring alignment on priorities and execution. __ Beyond governance and planning, you will establish Product Operations as an internal proving ground for AI-enabled efficiency—modeling how automation, agents, and data-driven insights can transform the way we work. __ Ultimately, your work will enable leadership to make faster, better-informed decisions, streamline operations, and create scalable systems that position the #Product organization for long-term success.