Patient Intake Coordinator job opportunity at Serenity Mental Health Centers.

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Date2026-02-27T16:32:29.704Z bot
Serenity Mental Health Centers Patient Intake Coordinator
Experience: 2-years
Pattern: Full-time
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degreeDiploma
loacation Herndon, United States Of America
loacation Herndon....United States Of America

Patient Intake Coordinator  Employment Type : Full-Time  Serenity Healthcare is hiring a Patient Intake Coordinator to support new patients as they begin care. In this role, you’ll guide individuals through the intake process, gather important information, and ensure they feel informed and supported from their first interaction with our team. No prior healthcare experience required — training is provided.    What You’ll Do   Speak with new patients to explain services and next steps in the intake process  Gather and document medical history, medications, and required information  Help schedule appointments and prepare patients for their first visit  Provide clear answers to questions about services, procedures, and timelines  Maintain accurate records in electronic systems  Collaborate with clinical and administrative teams to support a smooth onboarding experience    What We’re Looking For  2+ years of experience in a customer-facing role (customer service, hospitality, support, etc.)  Strong communication skills and ability to build trust with patients  Organized, detail-oriented, and comfortable documenting information accurately  Ability to manage multiple conversations and tasks in a fast-paced environment  Basic computer and data-entry skills  High school diploma or equivalent required    Pay & Benefits  Competitive pay based on experience  90% employer-paid medical, dental, and vision insurance  401(k) retirement plan  10 PTO days (15 after first year) + 10 paid holidays  Opportunities for growth as the organization expands    Schedule  Three 13-hour shifts per week (four days off)    About Serenity Healthcare  Serenity Healthcare focuses on delivering innovative, evidence-based care while creating a supportive experience for every patient. Our teams work together to provide clear communication, efficient processes, and a welcoming environment from the first interaction onward.  Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening. 

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