Officer, Customer Operations job opportunity at Teleport.

Home Jobs In Malaysia Tag: Customer Operations Officer, Customer Operations position at Teleport


Date2026-02-12T08:48:18.846Z bot
Teleport Officer, Customer Operations
Experience: General
Pattern: Full-time
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Customer Operations

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loacation Sepang, Malaysia
loacation Sepang....Malaysia

ABOUT US Teleport’s on a mission to move things across Southeast Asia and beyond by giving access to affordable and reliable cross-border delivery for all big and small businesses, as fast as next-day. T his role is about  #doingboringbetter  — applying discipline, precision, and smart thinking to create stability, efficiency, and long-term impact for the organisation. Ready to shape the stories behind a brand that moves faster, cheaper, and better? Keep reading! Learn more about Teleport here: https://www.teleport.it/ As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to: Serve as primary support to day-to-day shipment related activities for both internal and customers. Work hand-in-hand with internal teams to retain new and existing customers with unparalleled customer experience. Manage order uploading with accurate information and required documents for internal and external parties usage. Provide timely notification and follow up on shipment status to internal and external parties. Ability to work efficiently on spreadsheets to provide internal teams with administrative and data support. Shift Schedule & Overtime This role operates on a 24/7 rotation, including weekends and public holidays. There are three shifts currently in place: 8:00 AM – 5:00 PM 2:00 PM – 11:00 PM 11:00 PM – 8:00 AM Employees are entitled to overtime (OT) compensation for hours worked beyond their scheduled shift, as well as for work performed on public holidays. Proficiency in G Suite (Gmail & Google Sheets) or Microsoft Office (Excel) Meticulous to data and administrative details in order to minimize errors. Adept multi-tasker with the ability to quickly prioritize and effectively delegate tasks Ability to manage multiple internal and external parties Shift work including nights and weekends depending on flight and customer’s schedule

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