Professional Services Lead job opportunity at Valsoft Corporation.

Home Jobs In United States Of America Tag: Job Professional Services Lead position at Valsoft Corporation


Date2026-03-04T21:33:16.118Z bot
Valsoft Corporation Professional Services Lead
Experience: 5-years
Pattern: Full-time
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United States Of America

Core Cashless is currently looking for an AI-driven   Professional Services Lead to join our team in the US!   We are now looking for an AI-Driven Professional Services Lead to modernize how we deliver, implement, and scale. The Professional Services Lead is a key position within the organization, serving as a player–coach who leads and develops the professional services team, directly contribute to the technical solution design and hands-on configuration, while also architecting AI-augmented delivery processes that eliminate repetitive manual work across services and engineering.  Here is a little window into our company:  Core Cashless is the leading provider of innovative cashless payment solutions for the entertainment industry including amusement parks, waterparks, family entertainment centers, arcades, events and attractions. We offer a range of cutting-edge hardware/software solutions designed to integrate seamlessly with our customers’ infrastructure. From robust Point-of-Sale systems and self-service kiosks to handheld devices and access control solutions, our hardware is built to withstand the demands of high-volume environments.  The successful candidate will be based anywhere in the US, working in a remote work model with an expectation of travelling to see clients across North America up to 30% of the time!   What your day will look like :   AI-augmented Delivery Engine   Build and maintain the information foundation to automate repeatable service tasks and streamline workflows  Continuously refine service delivery methodology using automation insights Translate client workflows and pain points into AI-enabled products in partnership with the development team  Pre-Sales and Solution Design   Lead discovery workshops and translate business needs into detailed solution design and configuration approach  Lead labor estimates, scopes of work, Statements of Work (SOW), and proposal responses Technical Implementation and Configuration   Develop and execute customized implementation plans Own hands-on system configuration and solution setup  Troubleshoot software, hardware, and integration challenges   Project and Delivery Leadership   Develop and maintain detailed project plans for multiple implementation projects simultaneously, maintaining clear communication and exceptional service standards  Ensure delivery occurs on time, within scope, and aligned with budget expectations  Track risks, dependencies, and cross-functional blockers and escalate issues  Training, Knowledge Transfer and Documentation   Create and manage high-quality presentations, training material, and implementation documentation for large internal and external audiences  Conduct online and in-person client training and demos sessions  Deliver structured handoffs to customer support teams  Leverage AI to maintain and update documentation in real time  Team Leadership   Assess professional services team and implement best practices  About You : 5+ years’ proven experience in Technical Implementation, Solution consulting, Professional Services or equivalent – preferably with cashless systems experience in the entertainment industry  Hands-on experience with software configuration and hardware deployment  Proven track record implementing automation within operational or delivery teams  Ability to translate field insights into product improvements   Ability to work in a fast-paced environment with new software/hardware updates regularly  Self-starter mentality. Your instinct is to figure out what is next and move with or without explicit direction Highly organized and can prioritize when required to balance multiple clients and business needs  Flexible, easily adaptable to change  Excellent communication, presentation and training abilities, including active listening skills, to a wide variety of audiences   Ability to Travel up to 30% of the time; this position requires travel in the United States, Canada, and outlying islands (with territory to expand over time)  Travel arrangements may be made with short notice, and the person in this position should be able to cover daily travel expenses to be reimbursed  A valid passport, driver's license, and the ability to rent a vehicle are required  Fluent in English, both written and verbal, is essential  Legally authorized to work in the US  Why Join Core Cashless?   At Core Cashless, you’ll have the opportunity to make a significant impact on our growth while working alongside a passionate team dedicated to transforming our industry. This is a key role, with ample opportunity for professional growth and direct impact on the company's success.  What We Offer:   Competitive salary and bonus structure based on performance  Health insurance, 401(k) with company match, and paid time off  Opportunities for professional development and career advancement  If you're an AI-driven Professional Services Lead  ready to take on this exciting challenge, we’d love to hear from you!  For further information about  Core Cashless,  please visit our website at  https://corecashless.com   We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.   

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