Network Operations Tech II job opportunity at Cable One.

Home Jobs In United States Of America Tag: Job Network Operations Tech II position at Cable One


DatePosted 24 Days Ago bot
Cable One Network Operations Tech II
Experience: General
Pattern: full-time
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degreeAssociate
loacation Anniston, AL, United States Of America
loacation Anniston, AL....United States Of America

Job Description: At Sparklight / Cable one and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.    What you will do to contribute to the company's success   Configures, deploys, monitors and maintains enterprise fiber technologies and related network hardware, software and configurations. Provides business analysis, functional and/or operational support within assigned network areas. Works on or manages projects to determine network solution requirements from both a business and operational perspective and ensure those requirements underpin system design, development and enhancement decisions. Coordinates system related change and testing activity,  ensuring appropriate focus on end user customer and/or business needs and expectations.     Qualifications   Monitors information on all network sites, analyzes network monitoring tools and identifies component deterioration. Responds to incident notifications and alerts, identifying and resolving issues with customer and/or infrastructure impact. Performs troubleshooting and data gathering to identify and resolve issues in an efficient manner. Ensures proper escalation to technology operations teams and local systems technicians. Performs scheduled maintenance monitoring of critical applications by checking status, operations and return to service. Ensures proper handover between shifts     Core Competencies    Committed:  Values each customer, while working hard to keep their business and support our communities.    Helpful:  Delivers support in the ways that are most useful to our customers and addresses their needs with expertise , respect, and empathy.    Proactive:  Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.    Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.        Benefits   Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:    Medical, dental, and vision plans – start when you start!    Life insurance (self, spouse, children)   Paid time off (vacation, holiday, and personal/sick days)    401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)   Group Legal plan with Identity Theft Protection       Additional Perks    Tuition reimbursement (up to $5,250 on 1st year)    Annual community support to various organizations across the U.S.    Associate recognition & awards programs   Advancement opportunities    Collaborative work environment    FREE Cable One services for associates who live in a serviceable area     Our Commitment   Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.     Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.     Pre-hire Processes   Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.     

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