Technical Support Engineer job opportunity at Adobe.

Home Jobs In India Tag: Job Technical Support Engineer position at Adobe


DatePosted 4 Days Ago bot
Adobe Technical Support Engineer
Experience: General
Pattern: Remote
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeHigh School (S.S.C.E)
loacation Remote India, India
loacation Remote India....India

Job Summary: Deliver high-quality end-to-end technical support to internal and external customers, driving timely issue resolution, improving customer satisfaction, and reducing overall resolution time. Partner with cross-functional teams to enhance product quality and customer experience. Key Responsibilities: Build and manage strong stakeholder relationships to drive clear, proactive communication. Take full ownership of customer issues through resolution, ensuring timely follow-up and positive customer outcomes. Apply diagnostic and problem-solving skills to identify root causes and implement effective solutions. Escalate complex or high-impact issues to engineering teams while maintaining accountability. Analyze product issue trends to generate actionable insights and contribute to top issue reporting. Support engineering engagement and reduce operational risk through accurate assessments and collaboration. Contribute to knowledge base documentation, detailed case logging, and bug reporting to improve organizational learning. Continuously develop technical expertise and proactively address skill gaps to enhance performance. About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.  Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.  AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience .  

Other Ai Matches

Engineering Program Manager Applicants are expected to have a solid experience in handling Job related tasks
Sr. Computer Scientist - II Applicants are expected to have a solid experience in handling Job related tasks
Business Architect & AI Evangelist Applicants are expected to have a solid experience in handling Job related tasks
Principal Product Manager (Search Ads) Applicants are expected to have a solid experience in handling Job related tasks
ACS Account Executive, Canada Public Sector Applicants are expected to have a solid experience in handling Canada Public Sector related tasks
Production Service Engineer Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Mgr, Enterprise Sales Applicants are expected to have a solid experience in handling Enterprise Sales related tasks
Software Development Engineer 3 Applicants are expected to have a solid experience in handling Job related tasks
Named Customer Success Manager Applicants are expected to have a solid experience in handling Job related tasks
Software Development Engineer 3 (UI) Applicants are expected to have a solid experience in handling Job related tasks
Paid Media Manager, India - Adobe Express Applicants are expected to have a solid experience in handling India - Adobe Express related tasks
Financial Analyst - FP&A Innovation & AI Enablement Applicants are expected to have a solid experience in handling Job related tasks
Sr. Product Manager, Adobe Express – Enterprise Success Applicants are expected to have a solid experience in handling Adobe Express – Enterprise Success related tasks
Director, Value Consulting — Foundry Applicants are expected to have a solid experience in handling Value Consulting — Foundry related tasks
Sales process Architect Applicants are expected to have a solid experience in handling Job related tasks
Manager, Technical Account Management Applicants are expected to have a solid experience in handling Technical Account Management related tasks
Lead Forward Deployed Engineer Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Senior Analyst - Revenue Operations Applicants are expected to have a solid experience in handling Job related tasks
Forward Deployed AI Engineer - Creative Technologist Applicants are expected to have a solid experience in handling Job related tasks
Machine Learning Engineer 3 Applicants are expected to have a solid experience in handling Job related tasks
MTS II Applicants are expected to have a solid experience in handling Job related tasks
Senior Software Engineer, Adobe Firefly Applicants are expected to have a solid experience in handling Adobe Firefly related tasks
2026 AI/ML Intern - Machine Learning Engineer Intern Applicants are expected to have a solid experience in handling Job related tasks