Director, Pre-Sales Adobe Customer Solutions, EMEA job opportunity at Adobe.

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DatePosted 27 Days Ago bot
Adobe Director, Pre-Sales Adobe Customer Solutions, EMEA
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Pre-Sales Adobe Customer Solutions, EMEA

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degreeMBA
loacation London, United Kingdom
loacation London....United Kingdom

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.  We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!   As the   Director   of   Pre‑Sales   for Adobe Customer Solutions (ACS) in EMEA , you will shape the strategy and execution of one of Adobe’s most important growth engines. A dobe   C ustomer   S olutions   (ACS)   prov ides a new generation of post‑sales services that deliver measurable business outcomes across: Teach me (Premium Learning Servic es,   Advic e me   (Ultimate Success), Build with me (Integrated Services)   and   B uild   for me (Consulting Services).   In this role, you will lead and scale a high‑performing team of Business Architects and Solution Architects across EMEA   supporting A CS sales . Your mission is to ensure ACS   service   offering   i s strategically positioned early in the sales cycle, clearly articulating the value and outcomes of Adobe’s post‑sales solutions.   You will partner closely with Adobe’s license sales teams to drive customer discovery, build consulting scopes, design digital maturity roadmaps, and present actionable recommendations to senior executives.   Success requires hitting services bookings targets, driving strong proposal conversion rates, building a robust forward‑looking pipeline aligned with Adobe innovation, and ensuring seamless execution within Adobe’s “One ACS” go‑to‑market model.       Key Responsibilities   1. Strategic Pre‑Sales Leadership   Implement the new ACS vision and business lines with the support of ACS Global Sales team   Integrate ACS services into the earliest stages of the sales motion.   Partner closely with ACS Account Executives and broader Sales teams to position the new ACS post‑sales portfolio.   Oversee rigorous customer discovery, solution design, and proposal development focused on clear business outcomes (e.g., revenue acceleration, customer experience improvement).   2. Pipeline Accountability & Executive Engagement   Grow the services pipeline in line with DX innovation, ACS   priorities   and pipeline gaps   Improve proposal win rates across the region.   Lead executive‑level customer engagements and proposal   defences   for top opportunities.   Align with   CXO   lice ns e Solution Consulting leadership to ensure strategic resourcing for high‑priority deals.   3. Operational Excellence   Optimize   pre‑sales processes, tools, and ways‑of‑working to increase deal velocity and scale bookings.   Establish a staffing model that ensures the right   expertise   is deployed at the right time.   Champion innovative methodologies (e.g., robust POVs, Adobe’s   Scopezilla   scoping tool) to differentiate ACS recommendations.   4. Seamless Handoff to Delivery   Partner closely with delivery teams to ensure the accuracy, clarity, and feasibility of pre‑sales scopes.   Provide high‑quality documentation and expectations‑setting to minimize rework and improve customer satisfaction.   5. People Leadership & Team Development   Recruit, lead, and develop a high‑performing, diverse EMEA pre‑sales team.   Set clear goals, manage performance rigorously, and reinforce Adobe’s values.   Foster a culture of learning, innovation, collaboration, and   strong team   engagement.       What You Need to Succeed   MBA or equivalent advanced degree or equivalent experience   Significant experience in a leading consulting environment   Demonstrated success hiring, leading, and mentoring high‑performing teams   Proven ability to scope and sell large‑scale enterprise transformation programs   Strong understanding of industry trends and Adobe Digital Experience solutions   Experience leading customer engagements in marketing, digital transformation, or customer‑experience domains   Exceptional analytical and problem‑solving capabilities, with the ability to build new frameworks and intellectual capital   Operational attitude with a passion for scale, process improvement, and measurable impact   Experience navigating and influencing in highly matrixed organizations     Adobe is proud to be an  Equal Employment Opportunity  employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.  Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email  accommodations@adobe.com  or call (408) 536-3015.

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