Customer Service job opportunity at Kyndryl.



DatePosted 2 Days Ago bot
Kyndryl Customer Service
Experience: General
Pattern: full-time
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation Hortolandia, São Paulo, Brazil, Brazil
loacation Hortolandia, S..........Brazil

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Junte-se à nossa equipe de entusiastas de tecnologia voltados para o cliente, dedicada a oferecer suporte prático e manter os sistemas dos clientes para uma ampla variedade de usuários finais, incluindo suporte executivo. Como Suporte Presencial (Deskside Support), você não será apenas um solucionador de problemas – será um herói da tecnologia. Imagine-se em um papel onde você é o especialista de referência para testes e resolução de problemas, desempenhando um papel crucial na identificação e solução de questões relacionadas a atualizações de software, imagens de sistema e implantações de hardware de ponta. Sua experiência será inestimável ao lidar com dilemas de hardware e software em diversos tipos de dispositivos, tanto presencialmente quanto por suporte remoto. Demonstrando seu conhecimento sobre sistemas operacionais e aplicativos populares, você fará os problemas tecnológicos desaparecerem com facilidade. Neste cargo, você fará parte de um ecossistema vibrante, colaborando com outras equipes internas da Kyndryl, bem como com nossos estimados parceiros de aliança, como a Microsoft. Na Kyndryl, somos movidos pelo progresso, e você estará na linha de frente, identificando oportunidades de modernização e automação dentro da sua área. Você terá liberdade para usar seu lado criativo, apresentando ideias inovadoras que não apenas melhorem a experiência do usuário final, mas também gerem economia de custos. A satisfação dos nossos clientes é fundamental, e você terá um papel essencial para garantir que cumpramos as metas de XLA e SLA. Se você é alguém que prospera em trabalho em equipe e abraça o cenário tecnológico em constante evolução, vai adorar fazer parte de uma equipe focada em implantar o que há de mais moderno em tecnologia. Junte-se a nós como Suporte Presencial, onde cada dia é uma aventura tecnológica e você é o herói que mantém o mundo digital funcionando perfeitamente. Sua jornada começa aqui. Seu Futuro na Kyndryl Toda posição na Kyndryl oferece um caminho para o crescimento da sua carreira. Seja explorando oportunidades como Gestão de Entrega de Serviços (Service Delivery Management), Modernização do Ambiente de Trabalho (Workplace Modernisation) ou Virtualização do Ambiente de Trabalho (Workplace Virtualization) – a Kyndryl está comprometida com sua jornada profissional. Who You Are Quem é você Você é excelente no que faz e possui a experiência necessária para provar isso. No entanto, igualmente importante — você tem uma mentalidade de crescimento, com vontade de impulsionar seu próprio desenvolvimento pessoal e profissional. Você é focado no cliente — alguém que prioriza o sucesso do cliente em seu trabalho. E, por fim, você é aberto e sem barreiras — naturalmente inclusivo na forma como colabora com os outros. Habilidades e Experiência Requeridas Ensino médio ou técnico completo; Experiência prestando suporte de TI; Experiência em ambientes com contato direto com o cliente; Fortes habilidades de comunicação, incluindo por e-mail, telefone e presencialmente; Conhecimentos de Ferramentas de Suporte; Disponibilidade para atuação no modelo presencial nas seguintes localidades: Foz do Iguaçu/PR Vitória/ES Disponibilidade para atuação em turnos; Conhecimentos de plataformas de mercado (Pacote Office, Windows e demais sistemas operacionais). Habilidades e Experiência Desejadas Graduação em Ciência da Computação, Tecnologia da Informação ou área técnica relacionada. Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. What You Can Expect Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Other Ai Matches

Kyndryl Consult Partner - Industrials (Energy, Transport & Utilities) Applicants are expected to have a solid experience in handling Transport & Utilities) related tasks
Senior SME - Mainframe DB2 System Programmer Applicants are expected to have a solid experience in handling Job related tasks
Customer Relationship - Japanese Applicants are expected to have a solid experience in handling Job related tasks
Project Manager Applicants are expected to have a solid experience in handling Job related tasks
Customer Partner for Finance sector Applicants are expected to have a solid experience in handling Job related tasks
Senior DevOps engineer (mainly AWS) Applicants are expected to have a solid experience in handling Job related tasks
統合ID管理ソリューションのセキュリティ技術者 Security engineer with experience in integrated ID management solutions Applicants are expected to have a solid experience in handling Job related tasks
Senior Lead, Field Marketing Applicants are expected to have a solid experience in handling Field Marketing related tasks
Director, Consult Partner- Cloud Migration, Manufacturing (m/f/x) Applicants are expected to have a solid experience in handling Consult Partner- Cloud Migration, Manufacturing (m/f/x) related tasks
Senior Network Architect Cloud Infra Technologie Applicants are expected to have a solid experience in handling Job related tasks
Microsoft E5を中心としのセキュリティ技術者 Security engineer with experience in Microsoft E5 Applicants are expected to have a solid experience in handling Job related tasks
Solman SAP Specialist Applicants are expected to have a solid experience in handling Job related tasks
Director, Customer Partner - Travel & Hospitality Applicants are expected to have a solid experience in handling Customer Partner - Travel & Hospitality related tasks
networking Applicants are expected to have a solid experience in handling Job related tasks
Consultor/a Senior en Analítica e Inteligencia Artificial Applicants are expected to have a solid experience in handling Job related tasks
Internal Auditor Applicants are expected to have a solid experience in handling Job related tasks
Security Consulting Applicants are expected to have a solid experience in handling Job related tasks
Senior Mainframe z/OS Systems Programmer Applicants are expected to have a solid experience in handling Job related tasks
Senior IT Operations DataPipeline (IT ODP) Specialist Applicants are expected to have a solid experience in handling Job related tasks
Mainframe Storage Administrator SME Applicants are expected to have a solid experience in handling Job related tasks
Director, Consult Partner - Life Science & Pharma / Apps Modernization Applicants are expected to have a solid experience in handling Consult Partner - Life Science & Pharma / Apps Modernization related tasks
Java Full Stack Development Architect (Banking) Applicants are expected to have a solid experience in handling Job related tasks
Director, Customer Partner - Government Applicants are expected to have a solid experience in handling Customer Partner - Government related tasks