Associate Analyst, Franchise Services job opportunity at MasterCard.

Home Jobs In India Tag: Franchise Services Associate Analyst, Franchise Services position at MasterCard


DatePosted 8 Days Ago bot
MasterCard Associate Analyst, Franchise Services
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Franchise Services

Copy Link Report
degreeAssociate
loacation Pune, India, India
loacation Pune, India....India

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Associate Analyst, Franchise Services Overview The Global Business Solutions Center’s (GBSC) mission is to be the partner of choice with stakeholders across Mastercard, enabling business operations efficiency, productivity, and growth. With over 1,100 professionals delivering more than 200 solutions across 10 locations, the GBSC is a powerhouse of innovation and strategic partnerships that combines operational excellence with a vision of what’s next. The Associate Analyst, on this team will be responsible for end to end traditional and non-traditional customer onboarding and be accountable for delivering positive customer experiences and efficient business results. The individual will also be supporting automation and analytics activities. • Are you comfortable with a changing and fast paced environment? • Do you have experience in B2B customer on-boarding? • Are you committed to customer service? • Do you want to be part of a team responsible for protecting our brand and solve critical customer problem? • Do you have background about enabling analytics capabilities around data? Role • Support customer onboarding in processing activities related to onboarding lifecycle. • Review onboarding projects and when applicable accurately facilitate with Franchise for clarification • Demonstrate ability to multi-task and prioritize in order to provide superior customer service according to the GBSC standards in terms of quality, response time, resolution time and adhering to SLAs. • Ensure that GBSC meets the needs of business units, Franchise Customer Enablement and other stakeholders. • Support analytics capabilities to support GBSC Franchise function. All about You Background in customer onboarding with emphasis in the card industry, operations, business administration &/or customer service Well versed with Customer/Service provider Organization Due diligence process and understanding the compliance tools available in the market. Demonstrated ability to communicate and interact cooperatively in a team environment and explain processes and policies effectively Result driven with a high sense of urgency and focus on customer, quality and timely resolution. Strong problem solving and troubleshooting skills High level of accuracy and attention to detail Work effectively in dynamic, time-sensitive, high-volume environment Results-oriented, strong follow-through skills Excellent interpersonal communication skills, both written and verbal with ability to explain processes and policies effectively. Exposure to working in customer service, preferably in a B2B environment Experience in customer due diligence Experience in Power Apps and Process automation/Optimization is a plus. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Other Ai Matches

Associate Managing Consultant, Program Management, Advisors & Consulting Services Applicants are expected to have a solid experience in handling Program Management, Advisors & Consulting Services related tasks
Director, Product Development Applicants are expected to have a solid experience in handling Product Development related tasks
Managing Consultant – Business Experimentation Applicants are expected to have a solid experience in handling Job related tasks
Managing Consultant, Authorization & Fraud SME Applicants are expected to have a solid experience in handling Authorization & Fraud SME related tasks
Junior Technical Project Manager Applicants are expected to have a solid experience in handling Job related tasks
Counsel Applicants are expected to have a solid experience in handling Job related tasks
Technology Risk Analyst, Launch Graduate Program 2026 - London, UK Applicants are expected to have a solid experience in handling Launch Graduate Program 2026 - London, UK related tasks
remote-jobserver Remote
Director, Product Management - DCP Applicants are expected to have a solid experience in handling Product Management - DCP related tasks
Director - Specialist Sales, Small & Medium Enterprises - Commercialization - Africa Applicants are expected to have a solid experience in handling Small & Medium Enterprises - Commercialization - Africa related tasks
Manager, Deal Management Applicants are expected to have a solid experience in handling Deal Management related tasks
Product Management - Salesforce Applicants are expected to have a solid experience in handling Job related tasks
Director, BizOps Applicants are expected to have a solid experience in handling BizOps related tasks
Software Engineer II Applicants are expected to have a solid experience in handling Job related tasks
Director, Talent & Change Management Applicants are expected to have a solid experience in handling Talent & Change Management related tasks
Specialist, Product Management Applicants are expected to have a solid experience in handling Product Management related tasks
Specialist, HR Services Applicants are expected to have a solid experience in handling HR Services related tasks
Managing Consultant, Advisors & Consulting Services, Strategy & Transformation Applicants are expected to have a solid experience in handling Advisors & Consulting Services, Strategy & Transformation related tasks
Project Manager (German-Speaking), Advisors & Consulting Services Applicants are expected to have a solid experience in handling Advisors & Consulting Services related tasks
Director, Technical Program Management Applicants are expected to have a solid experience in handling Technical Program Management related tasks
Manager, Product Management, Cross Border Services Applicants are expected to have a solid experience in handling Product Management, Cross Border Services related tasks
Manager, Implementation Applicants are expected to have a solid experience in handling Implementation related tasks
Manager, Product Experience Design Applicants are expected to have a solid experience in handling Product Experience Design related tasks
Senior Analyst, Financial Planning & Analysis, EEMEA Expenses Applicants are expected to have a solid experience in handling Financial Planning & Analysis, EEMEA Expenses related tasks