Licensing & Registration Manager position at Voya Financial.| United States Of America

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Voya Financial Licensing & Registration Manager

Experience: General

Pattern: full-time

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Associate

MA-Boston, 121..........United States Of America

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now Profile Summary Manage the Broker Dealer’s Licensing and Registration organization for Voya Financial, with direct responsibility for onboarding, registration, and licensing for new and existing associated persons. This role is accountable for the operational execution and adoption of changes to the licensing and registration model, translating strategic direction into scalable, compliant, and advisor‑centric processes. Please Note: This role will have a hybrid in‑office work schedule. Details of your in‑office schedule will be discussed with your manager. Profile Description Directly manage licensing associates and team leads responsible for advisor onboarding, registration, and licensing execution. Train, coach, and support direct reports to ensure consistent, high‑quality execution of onboarding, registration, and licensing processes. Own the day‑to‑day management of onboarding, registration, and licensing operations, ensuring service level, quality, and regulatory expectations are met. Lead the operational execution and implementation of changes to the licensing and registration model, including process, workflow, role, and capacity impacts across the advisor execution team. Identify execution risks, dependencies, and advisor experience impacts related to licensing model changes and escalate insights to leadership to inform strategy and sequencing. Participate in vendor relationship management and system enhancements required to support licensing, registration, and onboarding processes. Closely align with broker/dealers to manage and communicate licensing‑related functions, updates, and operational modifications. Serve as a content owner for process and policy documentation related to onboarding, registration, and licensing, including owned Written Supervisory Procedures. Act as a primary point of contact for internal and external business partners on licensing and registration execution, issue resolution, and escalations. Drive change adoption within Licensing & Registration through training, communication, metrics, and performance management. Perform other duties as assigned. Knowledge & Experience Significant experience in financial services operations, with deep knowledge of FINRA and state registration and licensing requirements. Experience implementing operating model, process, or system changes within a regulated environment, with accountability for execution and adoption. Demonstrated ability to partner effectively with strategy, compliance, and oversight leaders to operationalize change. Strong leadership skills with a proven ability to develop teams, manage performance, and lead through change. Strong written and verbal communication skills, with the ability to influence peers and business partners without direct authority. Technical aptitude and understanding of how operational systems integrate and support licensing and registration processes. Strong organizational, execution, and prioritization skills while managing multiple initiatives simultaneously. Demonstrated analytical and problem‑solving skills. Proficiency in Microsoft Office Suite, including Excel and PowerPoint; MS Access a plus. Bachelor’s degree or higher required. Series 7 and 24 required within six months of hire. Reporting Relationship: Reports to the VP, Broker Dealer Operations Role Focus: This role is accountable for advisor‑facing execution and operational adoption of licensing strategy, not for defining licensing strategy itself. #LI-MG1 Compensation Pay Disclosure: Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $94,800 - $118,500 USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan – with generous company matching contributions (up to 6%) Voya Retirement Plan – employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time — 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused : Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking : Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality : Partnering effectively to drive our culture and execute on our common goals. Business Acumen : Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility : Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities . Misuse of Voya's name in fraud schemes

Licensing & Registration Manager job opportunity at Voya Financial.

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