Customer Service Specialist (w/m/d) Reklamationsbearbeitung job opportunity at TTi Group.

Home Jobs In Germany Tag: Job Customer Service Specialist (w/m/d) Reklamationsbearbeitung position at TTi Group


DatePosted 30+ Days Ago bot
TTi Group Customer Service Specialist (w/m/d) Reklamationsbearbeitung
Experience: General
Pattern: full-time
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loacation Hilden, Germany, Germany
loacation Hilden, German..........Germany

Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI’s powerful brand portfolio includes MILWAUKEE®, RYOBI®, AEG® - recognized worldwide for their deep heritage and innovative product platforms of superior quality.     The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US$14.6 billion and around 49,000 employees in 2024. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth.    TECHTRONIC INDUSTRIES ist ein schnell wachsender, weltweit führender Anbieter von Elektrowerkzeugen , Zubehör , Handwerkzeugen und Outdoor Power Equipment und PSA . Unsere Brands MILWAUKEE, AEG & RYOBI verbinden innovative Produkte und außergewöhnliche Menschen mit operativer Exzellenz . Werden Sie Teil der Erfolgsgeschichte von TTI und verstärken Sie unser Team am Standort Hilden ab sofort als Customer Service Specialist (w/m/d) Reklamationsbearbeitung Ihr Service-Bereich Professionelle, effiziente und nachhaltige Bearbeitung von Kundenanfragen Zeitnahe und gewissenhafte Bearbeitung von Reklamationen und Retouren Klärung auftretender Kontodifferenzen und Erfassung von Gutschriften sowie Lastschriften Regelmäßiger Austausch mit anderen Fachabteilungen (z.B. Sales, Marketing und Buchhaltung) Enge Zusammenarbeit mit Key Account Management zur Abstimmung von kundenspezifischen Besonderheiten Proaktives Mitwirken bei der Verbesserung täglicher Aufgaben und Prozesse Dokumentation und Ablage der Vorgänge Das Bringen Sie Mit Eine abgeschlossene kaufmännische Ausbildung oder bereits erste Erfahrungen im Customer Service Gute MS Office Kenntnisse Erfahrung im Umgang mit SAP/R3 oder anderen ERP-Systemen Gute Selbstorganisation und Wertschätzung von strukturiertem, prozessorientiertem Arbeiten auch bei Termindruck Freude an service- und dienstleistungsorientierter Kommunikation Ausgeprägte Fähigkeit zur engen Zusammenarbeit im Team Deutsch fließend in Wort und Schrift sowie gute Englischkenntnisse Lust auf die Arbeit in einem dynamischen und internationalen Umfeld Sie möchten Teil der Erfolgsgeschichte von MILWAUKEE, AEG & RYOBI werden? Dann bewerben Sie sich über unsere Karriereseite. Wir freuen uns auf Sie! #LI-RG1 #LI-HYBRID At TTI, we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow. If you're looking to join a forward-thinking company that values collaboration, innovation, and impact — we’d love to hear from you. Apply now and be part of something exciting! Visit https://www.ttigroup.com to find out more about us

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