Agente de Atención al Paciente job opportunity at Air Liquide.

Home Jobs In Colombia Tag: Job Agente de Atención al Paciente position at Air Liquide


DatePosted 17 Days Ago bot
Air Liquide Agente de Atención al Paciente
Experience: General
Pattern: full-time
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loacation Colombia, Bogotá, Colombia
loacation Colombia, Bogo..........Colombia

How will you CONTRIBUTE and GROW? En Air Liquide, nos apasiona la calidad y la innovación. Buscamos a un profesional comprometido que desee ser la cara amable y eficiente de nuestro servicio, garantizando que cada paciente reciba una atención excepcional y soluciones oportunas a sus necesidades de salud. Este es un rol estratégico donde tu gestión administrativa impacta directamente en la calidad de vida de nuestros usuarios. ¡Es tu oportunidad de crecer en un equipo de alto impacto! Principales funciones: Gestión de Experiencia al Usuario: Brindar atención presencial integral, gestionando citas médicas y resolviendo dudas con empatía y claridad. Control Administrativo y Digital: Liderar la creación de pacientes en CRM, asegurando la trazabilidad de los procesos y el cumplimiento de los contratos. Gestión de Ciclo de Servicio: Tramitar órdenes de servicio para equipos biomédicos (concentradores/cilindros) y venta de insumos. Aseguramiento de Facturación: Validar documentación, gestionar autorizaciones con EPS/IPS y renovar servicios verificando estados de cuenta para una gestión médica impecable. Lugar de trabajo: Av. de las Américas #44 - 23 Piso 2 (Bogotá) ___________________ Are you a MATCH? Requisitos: Formación: Técnico en Administración en Salud o áreas administrativas afines. Experiencia: Mínimo 1 año en atención al usuario dentro del sector salud. Conocimientos Clave: Manejo sólido de procesos de autorizaciones (EPS/IPS) y software de administración de turnos. Herramientas Digitales: Dominio de Microsoft Office (Excel y Word nivel intermedio). Habilidades: Excelentes habilidades de comunicación, organización y orientación al detalle. Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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