Mechatroniker, Elektroniker als ServicetechnikerIn m/w/d für das Reparaturgeschäft job opportunity at KONE.



DatePosted 6 Days Ago bot
KONE Mechatroniker, Elektroniker als ServicetechnikerIn m/w/d für das Reparaturgeschäft
Experience: General
Pattern: full-time
apply Apply Now
Salary:
Status:

Elektroniker als ServicetechnikerIn m/w/d für das Reparaturgeschäft

Copy Link Report
degreeAssociate
loacation Kiel, Germany
loacation Kiel....Germany

Customer relationship management • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc) • Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification. • Accountable for maintaining excellent relationships with the customers, the contact person and end-users presents on site, by applying the Ambassador attitude. • Accountable for equipment safety and performance • Accountable for managing the site environment during service operations • Accountable for identifying site risk, and communicate them to his supervisor • Accountable to take immediate action on site in case of high risk identification and to apply the escalation procedure • Accountable for identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them Service operations • Accountable for the end-users and the site safety • Accountable for the safe working environment • Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions. • Accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout), the quality standards, the time allocation and the processes • Responsible for effectively planning his workload, in conjunction with the service supervisor • Accountable for raising sales lead to his supervisor • Accountable for very precise and timely back reporting of the work done according to the process • Responsible for submitting time sheets based on the execution • Responsible for managing his proximity stock (shelving, inventory, stock transfer, etc), identifying the spare need, requesting the spare to his supervisor. • Responsible for keeping the service tooling, van, instruments, etc safe, maintained and in good condition • Contributes to the ongoing improvement of the products, the methods and the safety by feedback to the PCM organisation and his supervisor Leadership / People management • Responsible for regular update of his supervisor on all relevant information • Responsible for being familiar with all aspects of lift and associated technology and accountable for attending the proposed training • May be required to give training/coaching to persons nominated by the supervisor At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on https://careers.kone.com/en/

Other Ai Matches

Rulltrappstekniker till KONE, Göteborg Applicants are expected to have a solid experience in handling Göteborg related tasks
Sales Executive Applicants are expected to have a solid experience in handling Job related tasks
Maintenace Technician Applicants are expected to have a solid experience in handling Job related tasks
Senior Software Security Engineer Applicants are expected to have a solid experience in handling Job related tasks
Responsable Comptable Général H/F Applicants are expected to have a solid experience in handling Job related tasks
Supervisor/a Montaje Ascensores Applicants are expected to have a solid experience in handling Job related tasks
Service Operation Manager 工地经理 - 广州 Applicants are expected to have a solid experience in handling Job related tasks
Project Manager Applicants are expected to have a solid experience in handling Job related tasks
Employé de commerce (a) / Offres de service Applicants are expected to have a solid experience in handling Job related tasks
Installation Supervisor Applicants are expected to have a solid experience in handling Job related tasks
Maintenance Supervisor Applicants are expected to have a solid experience in handling Job related tasks
Installer Applicants are expected to have a solid experience in handling Job related tasks
Técnico/a Mantenimiento Ascensores Applicants are expected to have a solid experience in handling Job related tasks
Service Monteur Liften Applicants are expected to have a solid experience in handling Job related tasks
Cloud applications (AWS, Azure, IoT, DevOps) Applicants are expected to have a solid experience in handling Azure, IoT, DevOps) related tasks
Réparateur Portes Automatiques H/F  Applicants are expected to have a solid experience in handling Job related tasks
Modernization Sales Support Engineer Applicants are expected to have a solid experience in handling Job related tasks
Maintenance Technician Applicants are expected to have a solid experience in handling Job related tasks
Service Operations Excellence Specialist Applicants are expected to have a solid experience in handling Job related tasks
KONE Business Services Agent Applicants are expected to have a solid experience in handling Job related tasks
Technicien Maintenance Portes Automatiques H/F Applicants are expected to have a solid experience in handling Job related tasks
Key Account Supervisor Applicants are expected to have a solid experience in handling Job related tasks
Senior Project Manager, Elevators and Escalators Applicants are expected to have a solid experience in handling Elevators and Escalators related tasks