Customer Support Engineer – Gas Chromatography combined with Mass Spectroscopy. (GC/GCMS) job opportunity at Agilent Technologies.

Home Jobs In Netherlands Tag: Job Customer Support Engineer – Gas Chromatography combined with Mass Spectroscopy. (GC/GCMS) position at Agilent Technologies


DatePosted 26 Days Ago bot
Agilent Technologies Customer Support Engineer – Gas Chromatography combined with Mass Spectroscopy. (GC/GCMS)
Experience: General
Pattern: Remote
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation Netherlands-Remote Location-Amstelveen, Netherlands
loacation Netherlands-Re..........Netherlands

Job Description Location:   The Netherlands.   Preferred location: Rotterdam   district .   At Agilent, our technologies enable discoveries that improve the quality of life. In laboratories around the world, our instruments are relied upon for accuracy,   reliability ,   and insight. Behind that reliability are Customer Support Engineers who   operat e   as   trusted technical   experts — solving complex problems and keeping critical scientific work moving forward.   We are looking for a   highly skilled Customer Support Engineer   with strong experience in   GC/GCMS . This role is suited for someone who is   working with the Agilent systems as   an   end-user and   already technically confident and motivated to further   establish   themselves as a n   expert   within chromatography support.   The Role   In this role, you will work directly in customer laboratories across   The Netherlands , supporting Agilent’s chromatography portfolio in real-world, high-expectation environments.   As a customer support   engineer   you are the   eyes and the ears   of the company. Every day, at another customer site   make sure that the customers are satisfied with the solutions we offer.   You will handle   technically demanding cases , make independent decisions in the field, and build long-term trust with customers who rely on your   expertise .   Making   sure that our customers get the   high-class   service they deserve.   This is not a purely reactive service role. You will be expected to   anticipate   issues,   optimize   performance, and raise the technical   bar —both   for customers and internally.   Key Responsibilities   Deliver   advanced on-site support   including installation, implementation, optimization,   maintenance   and repair of   gas chromatography   systems .   Troubleshoot and resolve   complex system, method,   hardware   and software issues , often under time pressure.   Act as a   technical authority   for customers, advising on best practices, preventive   maintenance   and system configurations.   Proactively   identify   potential risks and performance limitations before they   impact   customer operations.   Execute integrated system solutions involving hardware, software,   networking   and peripherals according to defined architectures.   Serve as an   internal escalation point   for challenging technical cases and collaborate closely with Support, Sales,   Marketing   and R&D.   Maintain   accurate   documentation and ensure full compliance with Agilent quality and regulatory standards.   Share   expertise   by delivering technical training,   workshops   or mentoring for colleagues and customers.   Support key or high-volume customers, including calibration and qualification activities when   required .   Qualifications What You Bring   We are looking for someone who combines   hands-on chromatography   expertise   with strong professional judgment.   Required:   Degree in Chemistry .    Solid practical experience with   GC/GMS systems ; experience with special valves is an advantage.   Proven ability to work independently in laboratory environments and manage complex customer situations.   Clear, confident communication skills—both verbal and written.   Fluency in   Dutch   and English .   Valid driving license and willingness to travel.   Advantageous:   Experience with Agilent   systems   and   software .   Exposure to   multi-vendor laboratory setups.   Experience of   acting as a technical reference,   trainer   or mentor.   Experience with GC/GCMS applications .     Personal Attributes   Stop,   think   and   act   mindset !     Strong problem-solving mindset and attention to detail.   High standards   of   quality,   compliance ,   and documentation.   Comfortable taking ownership and responsibility in the field.   Curious, motivated, and driven to continuously deepen technical   expertise .   Application   Please   submit   your application and CV /resume   via our online recruitment system.   Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: 35% of the Time Shift: Day Duration: No End Date Job Function: Services & Support

Other Ai Matches

Instrument Sales-Shandong Applicants are expected to have a solid experience in handling Job related tasks
Manufacturing Representative - Night Shift Applicants are expected to have a solid experience in handling Job related tasks
Manufacturing Representative - Day Shift Applicants are expected to have a solid experience in handling Job related tasks
Senior Software Engineer – Backend/Fullstack (m/f/d) Applicants are expected to have a solid experience in handling Job related tasks
Manufacturing Technician Applicants are expected to have a solid experience in handling Job related tasks
Electrical Red Seal Maintenance Technician Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Field Service Engineer Applicants are expected to have a solid experience in handling Job related tasks
Assembler Applicants are expected to have a solid experience in handling Job related tasks
Account Manager- Biopharma Chemistries and Supplies Applicants are expected to have a solid experience in handling Job related tasks
Instrument Sales-Beijing Applicants are expected to have a solid experience in handling Job related tasks
FSE Applicants are expected to have a solid experience in handling Job related tasks
Executive Assistant Applicants are expected to have a solid experience in handling Job related tasks
Sales Specialist Mass Spectrometry Applicants are expected to have a solid experience in handling Job related tasks
Manufacturing Representative Applicants are expected to have a solid experience in handling Job related tasks
FSE Applicants are expected to have a solid experience in handling Job related tasks
Head, Global Service Parts Fulfillment Applicants are expected to have a solid experience in handling Global Service Parts Fulfillment related tasks
Salesforce Technical Architect – Data & Integration Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Key Account Manager Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Senior Software Engineer QA Applicants are expected to have a solid experience in handling Job related tasks
remote-jobserver Remote
Field service engineer West Japan SPSD (ICP-MS, OES) Applicants are expected to have a solid experience in handling OES) related tasks
remote-jobserver Remote
スケジュールコーディネーター（エンタープライズサービス） Applicants are expected to have a solid experience in handling Job related tasks
Enterprise Program Coordinator Applicants are expected to have a solid experience in handling Job related tasks
Cell Analysis Sales & Application / Diagnostics & Genomics Group Application Manager Applicants are expected to have a solid experience in handling Job related tasks