Vice President, Retail Operations job opportunity at Global Partners LP.

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Global Partners LP Vice President, Retail Operations

Experience: Highly Experienced

Pattern: full-time

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Retail Operations

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Field-CT....United States Of America

Job Summary: We are looking for a visionary leader with a focus on innovation, strategy, and long-term growth. A candidate who is passionate with a proven track record of inspiring and building high performing teams. This role blends operational excellence and discipline, culinary expertise, hospitality excellence ensuring exceptional guest experiences, strong financial performance, and consistent brand execution. If you love the day-to-day chaos that is retail, are passionate about food, hospitality, people, believe in telling “the” why creating a culture of engagement, empowerment, and accountability this role is for you! At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value. Job Description: · Champion hospitality-driven experiences across all programs and stores, ensuring guests are at the center of decision making. · Foster a culture of innovation, hospitality, operational excellence, continuous improvement, fostering a high-performance culture. · Provide coaching, mentorship, and succession planning within culinary and operational leadership roles. · Manage and own budgets, category financials, and P&L performance for all departments with a focus on identifying opportunities to drive top and bottom-line revenue improvement. · Oversee all retail operations, ensuring sustainable growth, profitability, operational excellence, and organizational objectives. · Shape the customer experience strategy to build brand loyalty and drive repeat business. · Lead strategic planning and execution for new store openings, acquisitions, and remodel projects. · Proficiency in leveraging data analytics to inform decision-making and strategy development. · Establishing and monitoring key performance indicators (KPIs) adjusting strategy as needed to achieve success · Demonstrated success leading multi-unit operations, scaling programs, and driving hospitality centered experiences. · Proven ability to lead teams, influence cross functionally, and drive large-scale business initiatives. Additional Job Description: · Customer-centric approach to retail strategy and execution · Exceptional problem-solving and decision-making capabilities. · Ability to thrive in a fast-paced, dynamic retail environment · Strong communication and collaboration skills across all levels of Retail and Enterprise-wide business partners. · Strong financial acumen with experience owning and managing P&L, cost controls, and category performance. · Excellent communication, collaboration, and leadership presence. Pay Range: $174,400.00 - $278,900.00 The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. Our Commitments to You Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development. Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead – We offer 401k and a match component! Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. What to Expect From the Hiring Process We value passion and potential. Please apply if you’re qualified and interested—we’d love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. Interviews are conducted virtually and in person, depending on the role. We’ll provide more details about next steps if selected to move forward. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK. *Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.