Director, Product Management - SNAP Resupply job opportunity at Resmed.



DateMore Than 30 Days Ago bot
Resmed Director, Product Management - SNAP Resupply
Experience: 10-years
Pattern: full-time
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Product Management - SNAP Resupply

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loacation Peachtree Corners, GA, United States, United States Of America
loacation Peachtree Corn..........United States Of America

SNAP is Brightree’s resupply automation platform for scale HME providers. As Director of Product Management for SNAP, you will lead the development and lifecycle management of the SNAP product line. You act as the bridge between customers, service teams, engineering, and business stakeholders to deliver innovative,   viable , scalable, and user-centric products. You are fully accountable for the product direction in this domain and for turning strategy into measurable results. You ensure our dedicated, multidisciplinary Product Teams are autonomous to deliver and accountable to outcomes   enabling cross-team collaboration on implementation, driving launches and user communication across the full product lifecycle, and delivering on the success metrics for your portfolio.   You’ll   work horizontally across Brightree and ResMed to advance a modern, scalable, and audit-ready resupply engine.     Competencies   and Responsibilities:   Strategy & outcomes   Define the product vision, strategy, and multi-year roadmap for SNAP ; align   to commercial goals and measurable KPIs (conversion, automation rate,   A.I.R., etc . )   Drive data-driven portfolio management: cohorts, set targets, and adjust priorities by insight.    Product delivery & platform modernization   Lead Product   Managers and   T echnical Product Managers   to ship resilient, performant capabilities (rules/workflow engines, orchestration, reliability/performance improvements).   Modernize for   scale, security, and cost efficiency; embed governance and compliance as product capabilities with clear audit evidence.    ​ Experience & adoption   Advance multi-channel digital experiences that improve ordering conversion, status transparency, and exception   handling;   measure adoption and outcomes post-launch.    Demonstrated experience   designing for   scale and resilience, modernizing platforms for performance, reliability, security, and cost efficiency.   History of advancing digital   experiences   multiple channels, improving conversion, status transparency, and exception handling.   Experience   partner ing   with Product Marketing/Sales on packaging/tiers, positioning, launches, and migrations tied to value metrics.    ​ Applied analytics & AI   Apply analytics/AI pragmatically with human-in-the-loop guardrails; publish observable outcomes and safeguards.    ​ ​ Qualifications :   Bachelor’s in Computer Science , Business   Administration , or related field.   D esigns and builds for tomorrow, not today.   10+ years in SaaS product management   and leadership ; success with automation, order management,   and/ or supply-chain/RCM /CRM   adjacent platforms.   Healthcare/HME domain knowledge: payer/eligibility rules, documentation requirements, and compliance/audit needs.   Proven delivery of platform capabilities at scale (rules engines, workflow/orchestration, reliability/performance).   Strong PM craft (discovery, PRDs, Agile sequencing, experimentation) and cross-brand leadership across Brightree & ResMed; executive-level communication.   Customer-anchored:   solves   the right problems using research and data; relentless patient/provider advocate.   Integrative decision- maker: balances   user insight, business strategy, and technical execution.   Prioritizes for   impact:   makes clear, data-based tradeoffs; moves with purpose and learns fast.   Enterprise collaborator: aligns Product, Commercial, and Operations; communicates crisply at the executive level.   Team builder: attracts and develops cross-functional talent; leads decisively under pressure.   Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.  

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