Director, Revenue Cycle Operations job opportunity at Resmed.

Home Jobs In United States Of America Tag: Revenue Cycle Operations Director, Revenue Cycle Operations position at Resmed


DateMore Than 30 Days Ago bot
Resmed Director, Revenue Cycle Operations
Experience: 8-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Revenue Cycle Operations

Copy Link Report
degreeOND
loacation Peachtree Corners, GA, United States, United States Of America
loacation Peachtree Corn..........United States Of America

Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). When you work at Brightree, it’s more than just a job. You’ll be part of a team that’s driving innovation and leading the way in cloud-based patient management software.  The technology allows us to provide the tools for better outcomes but at our heart, we’re really about people. We strive to positively impact our customers’ businesses and the lives of patients every single day. The Director, Revenue Cycle Operations serves as the operational right hand to the Head of Revenue Cycle Management (RCM) for Brightree. This role ensures consistent execution of the RCM strategy by overseeing day-to-day operations, managing escalations, and driving accountability across teams and vendor partners. This leader will translate strategy into action—stabilizing current operations while enabling the shift to a new operating model and organizational structure. Let's talk about Responsibilities: Operational Leadership • Oversee daily operations of Brightree’s RCM business, ensuring service delivery, accuracy, and productivity across U.S. and offshore teams. • Drive execution of strategic initiatives defined by the Head of RCM—turning plans into operational routines and measurable outcomes. • Lead issue resolution, manage customer escalations, and ensure service excellence through proactive problem solving. • Partner with the Head of RCM to design and implement new operating models, team structures, and process improvements. People Leadership • Lead and coach a large, primarily non-exempt workforce with a focus on performance, accountability, and engagement. • Develop front-line leaders to elevate management capability and strengthen workforce effectiveness. • Create a culture of ownership—emphasizing results, communication, and recognition—while addressing underperformance decisively. • Foster collaboration between U.S. and offshore teams to promote consistency, partnership, and alignment on key metrics. Vendor & Performance Management • Own day-to-day management of the offshore BPO partnership in India, ensuring adherence to SLAs, quality, and productivity targets. • Implement strong performance management and governance practices to address gaps and drive continuous improvement. • Partner closely with internal analytics and technology teams to identify automation opportunities and operational efficiencies. Change Execution • Serve as a key implementer in the transformation of Brightree’s RCM operating model—aligning people, process, and performance to business outcomes. • Monitor and report on progress of key initiatives, ensuring timely issue escalation and resolution. • Act as a steadying force for the team—providing clarity, communication, and direction through change. Let's talk Qualifications & Experience: • Bachelor’s degree in business, healthcare administration, or related field (Master’s preferred). • 8+ years of leadership experience in revenue cycle operations, healthcare services, or related industries. • Proven success leading large, non-exempt teams and developing front-line managers. • Demonstrated ability to manage offshore or BPO vendor relationships to meet operational and quality goals. • Experience implementing operational change, new structures, or process redesign in complex service environments. • Strong analytical skills with the ability to interpret metrics and drive data-based decisions. • Decisive, resilient, and action-oriented leader skilled at navigating ambiguity and motivating diverse teams. Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.  

Other Ai Matches

Initiativ (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
Sales Executive Applicants are expected to have a solid experience in handling Job related tasks
Senior Process Engineer Applicants are expected to have a solid experience in handling Job related tasks
Redakteur (m/w/d) für Pflege und Gesundheit in Teilzeit 20 Stunden Applicants are expected to have a solid experience in handling Job related tasks
Patient Success Representative (Remote) Applicants are expected to have a solid experience in handling Job related tasks
Legal Operations Support Associate - Intellectual Property Applicants are expected to have a solid experience in handling Job related tasks
Production Team Leader (Day Shift - Tebrau) Applicants are expected to have a solid experience in handling Job related tasks
Lead, UX Design Applicants are expected to have a solid experience in handling UX Design related tasks
Software Trainer (m/w/d) - Baden Württemberg Applicants are expected to have a solid experience in handling Job related tasks
People Experience Associate Applicants are expected to have a solid experience in handling Job related tasks
Director, Global Product Marketing - Digital Applicants are expected to have a solid experience in handling Global Product Marketing - Digital related tasks
Technical Service & Support Intern LATAM Applicants are expected to have a solid experience in handling Job related tasks
Retail Sales Assistant- Golden Grove (Full Time) Applicants are expected to have a solid experience in handling Job related tasks
FUSION Risk & Compliance Analyst Applicants are expected to have a solid experience in handling Job related tasks
Compliance Engineer - Product Development Applicants are expected to have a solid experience in handling Job related tasks
Store Manager, Monee Ponds Applicants are expected to have a solid experience in handling Monee Ponds related tasks
Senior Production Manager (Site Lead) Applicants are expected to have a solid experience in handling Job related tasks
Retail Sales Assistant, Dunedin Applicants are expected to have a solid experience in handling Dunedin related tasks
People Shared Services Intern Applicants are expected to have a solid experience in handling Job related tasks
Digital Marketing Intern Applicants are expected to have a solid experience in handling Job related tasks
Manager, IT Applications Applicants are expected to have a solid experience in handling IT Applications related tasks
IT Auditor Applicants are expected to have a solid experience in handling Job related tasks
Supervisor,Customer Service Applicants are expected to have a solid experience in handling Customer Service related tasks