Kundservicemedarbejder / Dispatcher Otisline Herlev job opportunity at Otis Worldwide Corporation.

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Otis Worldwide Corporation Kundservicemedarbejder / Dispatcher Otisline Herlev
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Pattern: full-time
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loacation Sjælland - kontor, Denmark
loacation Sjælland - kon..........Denmark

Date Posted: 2026-02-11 Country: Denmark Location: Sjælland - kontor Kundservicemedarbejder   / Dispatcher   Otisline   Vi   søger   til   snarest   mulig   tiltrædelse   en  K undeservicemedarbejder / Dispatcher   til   vores   kundeservicecenter   Otisline   i   Herlev .    Vores Nordiske team i Herlev håndterer alle henvendelser fra kunder og brugere af vore elevatorer i både Danmark, Sverige og Norge - heriblandt opkald via   vores   alarmer   i   elevatorerne .   Du vil i denne position håndtere kunder og montører i Danmark.  Som   dispatcher   er du   bindeleddet   mellem vores servicemontører og vores kunder, og bidrager dermed til at sikre den bedst mulige service af vores kunder til rette tid og god kvalitet. Jobbet kræver en selvstændig indsats, hvor du selv træffer de daglige beslutninger .     A rbejdsopgaver    Registrering og videregivelse af udkald på elevatorer til dit regionale montørteam    Indtastning af og opfølgning på montørernes aktiviteter    Tilbagemelding til og opfølgning på kundehenvendelser på en konkret og kvalitetsbevidst måde    Varetagelse af vores alarmrum ifm. fravær    Mindre administrative opgaver, f.eks. behandle indkomne mail på Otis’ firmamail    Bred kontaktflade til kolleger, kunder og samarbejdspartnere – herunder modtage og registrere gæster     Vi søger dig der   Har erfaring   som   kundservicemedarbejder   eller   dispatcher , med koordinerende opgaver og daglig kundekontakt.   Er   dygtig til de gængse   IT- værktøjer   og nemt kan sætte sig ind i nye   IT-systemer .   Taler og forstår dansk og engelsk. Hvis du også taler svensk eller norsk vil det være en stor fordel.      Som person   er du positiv og   løsningsorientere t , er omstillingsparat og   fleksibel   og trives i   et miljø   præget af service og højt tempo.   Du følger opgaver til dørs og tager ejerskab for en opgave fra start til færdigmelding. Du besidder god forståelse for kundepleje og opnåelse af resultater samt har gode kommunikationsevner og trives godt som del af et team, hvor hverdagen ofte er hektisk .   Med din fleksibilitet og   lyttende tilgang til såvel kunder som kolleger, tilsikrer du, at serviceopgaver håndteres effektivt og korrekt.     Interesseret? Du søger jobbet via vores online rekrutteringsystem under "Ansøg”. Vi indkalder løbende ind til samtaler, og vi glæder os til at høre fra dig. OTIS har eksisteret i 160 år og er i dag repræsenteret i mere end 200 lande og markedsledende i elevatorbranchen med innovativ teknologi, kvalitet og høje standarder inden for sikkerhed. OTIS A/S i Danmark har ca. 180 medarbejdere og er ansvarlig for salg, montage, modernisering og service på elevatorer, rulletrapper, rulle-fortove og lifte. OTIS Danmark er inde i en positiv udvikling og er med sine dygtige medarbejdere og gode økonomiske resultater en af Danmarks stærkeste elevator-leverandører. OTIS A/S i Danmark har hovedkontor i Herlev, og en mindre afdeling i Viby, Aarhus. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.  Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.   You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.   When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.   We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.    Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here .   Become a part of the Otis team and help us #Buildwhatsnext!  Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com. Privacy Policy and Terms: Click on this link to read the Policy and Terms

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