Sales Enablement Senior Manager job opportunity at Asurion.

Home Jobs In Philippines Tag: Job Sales Enablement Senior Manager position at Asurion


DatePosted 30+ Days Ago bot
Asurion Sales Enablement Senior Manager
Experience: 5-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation Philippines - Iloilo Business Park, Philippines
loacation Philippines - ..........Philippines

The Sr. Manager, Sales Enablement will collaboratively develop and implement a global sales and subscriber retention strategy. He/she will be responsible for developing and implementing the strategies and content that support these initiatives, including a focus on sales-driving behaviors and customer retention efforts. He/she will also inform the development and continuous analysis of key performance indicators. They will be responsible for understanding the Expert-level behaviors behind the indicators and in collaboration with other key stakeholders, ensuring that incentive programs are reinforcing desired behaviors. These behaviors should support the larger operational objectives and result in the organization meeting certain key AOP initiatives. Key Accountabilities: · Collaboratively architect and implement overall strategy, tools, and trainings focused on Expert sales and customer retention · Lead aspects of process improvement for the sales and subscriber retention strategy and projects including cost/benefit analysis, process analysis, data analysis, solutioning, and implementation · Partner with Operations, Finance, HR, and Support teams to inform incentive compensation programs across the Customer Solutions organization · Lead the strategy and vision for training materials for frontline Experts and leaders that help support desired behaviors; partner with cross-functional teams (Instructional Design, Learning & Development, etc.) to design and deploy · Work with Operations leaders to implement and evaluate sales initiatives; independently make real-time decisions to adjust or correct strategies or expectations as needed · Partner with Quality leaders to make sure customer experience is protected and contractual obligations are met as part of KPI development · Maintain up-to-date knowledge of all Customer Solutions initiatives with particular focus on financial performance and metric interdependencies · Provide insight to and support incentive plan communications as needed · Demonstrate functional understanding of company’s core financial performance · Responsible for meeting and exceeding timing, goals, and objectives on assignments · Develops and delivers presentations to senior leadership to communicate proposals, initiatives, and progress EXPERIENCE: · Ability to build and maintain relationships and partner effectively across diverse internal organizations · 5 years working experience as a manager in a BPO or call center setting · Must have experience managing a sales program · Proven ability to lead & develop team of technically-minded individuals · Strong analytical and problem solving skills · Proactively identify and meet customer needs · Excellent communication, interpersonal and organizational skills with a hands-on management style · Ability to take detailed technical observations and roll-up to a strategic vision around which other teams can organize · Strong ability to present both strategy and performance of execution to executive leadership team on a weekly basis · Experience leading strategic business transformational activities · Experience in supporting call-center operations · Experience using Microsoft Office Suite products such as Excel, Access, Visio and PowerPoint

Other Ai Matches

Licensing Coordinator Applicants are expected to have a solid experience in handling Job related tasks
Claims Account Analyst Applicants are expected to have a solid experience in handling Job related tasks
Operations Manager Applicants are expected to have a solid experience in handling Job related tasks
Communications & Events Specialist Applicants are expected to have a solid experience in handling Job related tasks
SCM Regional Quality and Compliance Analyst Applicants are expected to have a solid experience in handling Job related tasks
Technical Support Representative Applicants are expected to have a solid experience in handling Job related tasks
Sr. Graphic Designer Applicants are expected to have a solid experience in handling Job related tasks
Director, Customer Solutions Operations Applicants are expected to have a solid experience in handling Customer Solutions Operations related tasks
Sales Enablement Coach  Applicants are expected to have a solid experience in handling Job related tasks
Specialist, Quality & Insights Applicants are expected to have a solid experience in handling Quality & Insights related tasks
Production Operator Applicants are expected to have a solid experience in handling Job related tasks
Professional Recruiter Applicants are expected to have a solid experience in handling Job related tasks
Payroll Specialist II Applicants are expected to have a solid experience in handling Job related tasks
Analyst, Quality & Insights Applicants are expected to have a solid experience in handling Quality & Insights related tasks
Operations Manager, Customer Solutions ICP Applicants are expected to have a solid experience in handling Customer Solutions ICP related tasks
Senior Manager, Sales Enablement Applicants are expected to have a solid experience in handling Sales Enablement related tasks
Production Operator Applicants are expected to have a solid experience in handling Job related tasks
Technical Support Representative - Iloilo Applicants are expected to have a solid experience in handling Job related tasks
HR Solutions Expert Applicants are expected to have a solid experience in handling Job related tasks
Analyst, Quality & Insights Applicants are expected to have a solid experience in handling Quality & Insights related tasks
HR Solutions Expert Applicants are expected to have a solid experience in handling Job related tasks
Senior Accounting Analyst Applicants are expected to have a solid experience in handling Job related tasks
Coaching Consultant Applicants are expected to have a solid experience in handling Job related tasks