Coordinator Customer, Commercial Office job opportunity at CHEP.

Home Jobs In Germany Tag: Commercial Office Coordinator Customer, Commercial Office position at CHEP


DatePosted 30+ Days Ago bot
CHEP Coordinator Customer, Commercial Office
Experience: General
Pattern: full-time
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Commercial Office

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loacation Cologne, North Rhine-Westphalia, Germany, Germany
loacation Cologne, North..........Germany

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.   What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our  Hybrid Work Model . Job Description Deine Hauptaufgaben Ad‑hoc Beantwortung von Kundenanfragen mit Bezug auf Rechnungs­erklärungen, myCHEP, Kontoanlage, Kontrolle und Verbesserung des Zahlungsverhaltens sowie Stammdaten Proaktives Account Management, u.d. durch monatliche Kontobereinigung, Überprüfung der Kunden‑KPIs und  Umsetzung geeigneter Optimierungsmaßnahmen Effizienz Überprüfung der KPIs und Einleitung von Maßnahmen zur Verbesserung Inventurplanung, -Durchführung, Auswertung und Verhandlung von Auditergebnissen Bearbeitung der Working-Queue und Weiterleitung eingehender Anfragen an den entsprechenden Account Executive Enge Zusammenarbeit mit diversen internen Schnittstellen      Erfahrung und Skillset: Erste Erfahrungen im Kundensupport, idealerweise in einem internationalen Umfeld Starke Kundenorientierung mit freundlichem und kompetentem Auftreten gegenüber Kunden Hervorragende Kommunikationsfähigkeiten (schriftlich & mündlich) Schnelles Erfassen von Business Cases und Finden von Lösungen zur Kundenzufriedenheit und KPI‑Verbesserung Hohes Maß an Verantwortungsbewusstsein und proaktivem Arbeiten Sehr gute strukturierte, prozess‑ und ergebnisorientierte Arbeitsweise Ausgeprägte analytische Fähigkeiten Teamfähigkeit MS‑Office, SAP, CRM (wünschenswert) Fließende Deutsch- und Englischkenntnisse   Das bieten wir Dir: Flexibles Hybrid-Arbeitsmodell Workation Optionen – arbeiten auch mal aus dem Ausland Wettbewerbsfähiges Gehalt plus einer jährlichen Bonuszahlung (basierend auf dem persönlichen und Unternehmens-Erfolg) 30 Tage Jahresurlaub plus 3,5 zusätzliche arbeitsfreie Tage (Weihnachten, Silvester, ½ Weiberfastnacht sowie Rosenmontag) Teilnahme am globalen Brambles-Aktienprogramm, mit der Möglichkeit zur Verdopplung der Aktien durch das Unternehmen Betriebliche Altersvorsorge 50% Fahrtkostenzuschuss für öffentliche Verkehrsmittel 3 Tage pro Jahr, die für freiwillige Projekte genutzt werden können (Volunteering) Weitere Vorteile wie z. B. Company Bike, Kinderbetreuungszuschuss, Urban Sports Club, zahlreiche Vergünstigungen durch Corporate Benefits und mehr ... Remote Type Hybrid Remote Skills to succeed in the role Adaptability, Building Rapport, Commercial Sustainability, Continuous Process Improvement, Customer Experience (CX), Customer-Support, Data Storytelling, Empathy, Experimenting, Our Business, Problem Resolution, Sales Communications, Taking Ownership, Teamwork, Understand Customers We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.

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