Praktikum Customer Support Center - Medizinische Labordiagnostik (m/w/d) job opportunity at Roche.

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DatePosted 12 Days Ago bot
Roche Praktikum Customer Support Center - Medizinische Labordiagnostik (m/w/d)
Experience: General
Pattern: full-time
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loacation Mannheim, Germany
loacation Mannheim....Germany

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Deine Abteilung Wir freuen uns auf Unterstützung und Deine Ideen im Teams des Regional Customer Support Centers in Mannheim. Wir sind verantwortlich für den technischen und applikativen Kundenservice: vom technischen Produktmanagement über Trainings zur Bedienung von Analysegeräten bis zur telefonischen Hotline. Während Deines Praktikums arbeitest Du zusammen mit unseren Spezialisten im Bereich der Laborsysteme zur medizinischen Diagnostik. Hier sammelst Du Erfahrungen direkt an der Schnittstelle zwischen Technik, IT, Naturwissenschaft und Medizin und lernst unsere teils internationalen Kunden aus Labor und Krankenhaus in Deutschland, Österreich, der Schweiz, Belgien, der Niederlande, Griechenland und der Türkei kennen. Deine Aufgaben Du unterstützt und koordinierst applikative und technische Serviceprojekte Du hilfst bei der Erstellung und Pflege von Wissensmanagement-Tools Du unterstützt bei der Trainings- und Hotlineplanung sowie der Reklamationsbearbeitung Du arbeitest aktiv an der Optimierung und Bearbeitung von Prozessbeschreibungen mit Du erstellst Analysen und Reports für Controlling-Zwecke Dein Profil Du bist aktuell in einem Masterstudium der Fachrichtung Biologie, Molekularbiologie, Biochemie, Chemie, Medizin oder einer vergleichbaren Fachrichtung eingeschrieben Du hast idealerweise bereits Erfahrungen in Projektmanagement gesammelt Du hast Routine im Umgang mit dem MS / Google-Office-Paket, insbesondere Excel und Powerpoint beherrschst du sehr gut Du überzeugst mit einer analytischen Herangehensweise, hinterfragst konventionelle Denkmuster und verfügst über ein hohes Maß an Eigenständigkeit und Koordinationsfähigkeit Arbeiten im Team ist für dich selbstverständlich, speziell auch im internationalen Kontext Fliessende Deutschkenntnisse (C1) und gute Englischkenntnisse in Wort und Schrift Deine Vorteile Flexible Zeiteinteilung 2268€ Vergütung im Monat für ein Vollzeitpraktikum > 4 Monate Vergünstigte Essenspreise (-50 %) in unserer Mitarbeiterkantine Fitnesszentrum auf dem Roche-Campus Vernetzung mit anderen Studierenden (online/offline) Deine Bewerbung Bitte lade Deinen Lebenslauf und Anschreiben online hoch. Denke daran, dass sich dieses Praktikum an Studierende (m/w/d) bei laufender Immatrikulation richtet oder alternativ an Personen im Gap-Year. Zeitraum: ab Juli 2026 für 6 Monate Wir freuen uns auf Deine Bewerbung!     Your contact to us! With people. For people. Do you need further support? Please have a look at our FAQs, you will find them via https://careers.roche.com/global/en/faq . Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.

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