Sr Manager, Customer & Employee Operations job opportunity at Gap Inc..

Home Jobs In United States Of America Tag: Customer & Employee Operations Sr Manager, Customer & Employee Operations position at Gap Inc.


DatePosted 26 Days Ago bot
Gap Inc. Sr Manager, Customer & Employee Operations
Experience: General
Pattern: full-time
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Customer & Employee Operations

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degreeGeneral
loacation SF - 2 Folsom, United States Of America
loacation SF - 2 Folsom....United States Of America

About the Role In this role, you will deliver store strategies to enable brands to deliver strong earnings and create competitive advantages. The team integrates and operationalizes all planned activities to enable stores, field leadership and HQ business partners to optimize performance and results. What You'll Do Provide thought leadership and work closely with Store Operations, Field Leaders and other functional business partners to define, develop and drive key business priorities to support Stores and Brand goals Lead cross functional teams defining success criteria, aligning milestones, stakeholder communications, implementation, and managing organizational change Independently own and manage strategic initiatives, leading cross functional teams in evaluation of hypotheses, strategic analysis / planning, and operational execution to further store goals and priorities Develop and refine project scope, structure, and approach, quantitative and qualitative analyses Identify key issues, guide analysis, develop conclusions, and present findings to cross functional leaders Build cross functional partnerships and consensus Influence strategy for area/team Who You Are Store Leadership and/or Store Operations experience with a passion for developing team members and mentoring future leaders Experience leading large program management efforts including establishing effective governance structures, cross functional coordination, and executive stakeholder management and reporting Comfort with ambiguity and a dynamic business landscape Demonstrated ability to manage multiple tasks and projects, to prioritize, and adapt to a changing environment Strong relationship building skills and experience working closely with senior executives and cross functional partners to influence strategic agendas and operationalize key strategic initiatives Strong critical thinking and business curiosity, including strong analytical and creative Problem-solving skills, strong ability to work with complex and detailed data to drive insights and decisions

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