Customer Community Manager - Insurance job opportunity at DXC Technology.

Home Jobs In United States Of America Tag: Job Customer Community Manager - Insurance position at DXC Technology


DatePosted 30+ Days Ago bot
DXC Technology Customer Community Manager - Insurance
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation USA - SC - CHARLESTON, United States Of America
loacation USA - SC - CHA..........United States Of America

Job Description: DXC Technology (NYSE: DXC) helps global companies run mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Leading companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive performance, competitiveness, and customer experience. Learn more at DXC.com . At DXC, we leverage technology to deliver mission-critical IT and business process services that help clients optimize operations, improve customer experience, and drive growth. Our Insurance Services support middle- and back-office operations, financial reporting, compliance, and customer service transformation. The Customer Community Manager owns the strategy and execution of a thriving customer community that drives engagement, retention, and long-term value . This role blends strategy, data, and relationship management , partnering closely with internal teams to turn insights into action and elevate the end-to-end customer experience. You’ll use analytics, technology platforms, and cross-functional collaboration to strengthen customer relationships, influence business outcomes, and ensure customers remain deeply connected to our brand and services. Key Responsibilities Define, lead, and evolve the customer community and engagement strategy , ensuring alignment with business goals. Drive customer retention and loyalty initiatives using data-driven insights and performance metrics. Leverage platforms such as Salesforce and Power BI to track engagement, measure impact, and identify opportunities for improvement. Translate analytics into clear, actionable recommendations that enhance the customer experience. Collaborate cross-functionally with sales, delivery, product, and leadership teams to align community initiatives with broader business priorities. Provide strong project management and communication , ensuring initiatives are delivered on time and at scale. Act as a strategic partner and trusted advisor to both internal stakeholders and customer-facing teams. Required Qualifications Bachelor’s degree or equivalent practical experience. Executive-level experience in customer management, community management, or customer success roles. Strong background in: Customer retention and engagement strategies Data analytics, reporting, and insights CRM platforms ( Salesforce preferred ) Proven ability to set strategic direction and execute effectively at scale . Excellent communication, collaboration, and stakeholder management skills. Location Hybrid role Based in Charleston At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the   Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via   email . Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available   here .

Other Ai Matches

Senior SAP Digital Manufacturing Technical Consultant (m/f/d) Applicants are expected to have a solid experience in handling Job related tasks
Senior Case Manager Applicants are expected to have a solid experience in handling Job related tasks
RR-0276496 - Manager Infrastructure Services Applicants are expected to have a solid experience in handling Job related tasks
PKI Senior Consultant Applicants are expected to have a solid experience in handling Job related tasks
Senior Manager – Account Delivery Applicants are expected to have a solid experience in handling Job related tasks
Senior IBM z/OS Communications Systems Programmer (ALC Specialist) Applicants are expected to have a solid experience in handling Job related tasks
Scrum Master Applicants are expected to have a solid experience in handling Job related tasks
Sales Manager Applicants are expected to have a solid experience in handling Job related tasks
Sr Analyst I Software Engineering Applicants are expected to have a solid experience in handling Job related tasks
MMC_AC_CA_UX_1 Applicants are expected to have a solid experience in handling Job related tasks
ServiceNow Solution Architect Applicants are expected to have a solid experience in handling Job related tasks
Java Software Developer Applicants are expected to have a solid experience in handling Job related tasks
Manager Sale Professional - CIS & CR/HLS Applicants are expected to have a solid experience in handling Job related tasks
ServiceNow Manager Applicants are expected to have a solid experience in handling Job related tasks
Systemarchitekt - Schwerpunkt Hardware (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
Business Analyst Applicants are expected to have a solid experience in handling Job related tasks
Base 24 Quality Engineer/Lead Applicants are expected to have a solid experience in handling Job related tasks
Business Analyst Applicants are expected to have a solid experience in handling Job related tasks
【Data & AI】 Banking Industry Consultant Applicants are expected to have a solid experience in handling Job related tasks
Senior Manager Sales Professional - CIS for GIS Applicants are expected to have a solid experience in handling Job related tasks
Security Information Assurance Consultant Applicants are expected to have a solid experience in handling Job related tasks
Graphtalk Developer Applicants are expected to have a solid experience in handling Job related tasks
Program Lead Applicants are expected to have a solid experience in handling Job related tasks