Customer Service Representative job opportunity at Genuine Parts Company.

Home Jobs In United States Of America Tag: Job Customer Service Representative position at Genuine Parts Company


DateMore Than 30 Days Ago bot
Genuine Parts Company Customer Service Representative
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeDiploma
loacation Geismar, LA, USA, United States Of America
loacation Geismar, LA, U..........United States Of America

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • Partners with Account Representatives to ensure customer satisfaction. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • May handle customer returns. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization, and attention to detail required. • Strong communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. • Product knowledge is preferred. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Other Ai Matches

Customer Sales & Service - Repco Launceston - Full Time Applicants are expected to have a solid experience in handling Job related tasks
Product Manager Automaterialen Applicants are expected to have a solid experience in handling Job related tasks
Store Delivery Driver (Part Time) Applicants are expected to have a solid experience in handling Job related tasks
Store Counter Sales (Part Time) Applicants are expected to have a solid experience in handling Job related tasks
Parts Advisor Applicants are expected to have a solid experience in handling Job related tasks
Distribution Center Loader Applicants are expected to have a solid experience in handling Job related tasks
Store Person - DC Broadmeadows - Full Time Applicants are expected to have a solid experience in handling Job related tasks
Kundenberatung Außendienst (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
Account Representative II Applicants are expected to have a solid experience in handling Job related tasks
Warehouse Associate Applicants are expected to have a solid experience in handling Job related tasks
Transport Supervisor (Nights) Applicants are expected to have a solid experience in handling Job related tasks
Assistant Store Manager - Repco Narrogin - Full Time Applicants are expected to have a solid experience in handling Job related tasks
Retail Team Leader - Repco Nerang - Full Time Applicants are expected to have a solid experience in handling Job related tasks
Mining Inventory & Customer Support Applicants are expected to have a solid experience in handling Job related tasks
Strategic Initiatives Analyst, Independent Stores Applicants are expected to have a solid experience in handling Independent Stores related tasks
Quality Control Technician Applicants are expected to have a solid experience in handling Job related tasks
Enterprise Excellence Intern Applicants are expected to have a solid experience in handling Job related tasks
Global Director, GPC Security Services Applicants are expected to have a solid experience in handling GPC Security Services related tasks
Manager, Regulatory Compliance Applicants are expected to have a solid experience in handling Regulatory Compliance related tasks
Store Dispatcher Applicants are expected to have a solid experience in handling Job related tasks
Tools Sales Representative | Sulco Napier Applicants are expected to have a solid experience in handling Job related tasks
Customer Account Manager | Pukekohe Applicants are expected to have a solid experience in handling Job related tasks
Parts Advisor Applicants are expected to have a solid experience in handling Job related tasks