Associate/ Assistant Manager Core Client Services job opportunity at Fidelity International.

Home Jobs In Germany Tag: Job Associate/ Assistant Manager Core Client Services position at Fidelity International


DatePosted 29 Days Ago bot
Fidelity International Associate/ Assistant Manager Core Client Services
Experience: Highly Experienced
Pattern: full-time
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degreeAssociate
loacation Kronberg Office, Germany
loacation Kronberg Offic..........Germany

About the Opportunity Job Type: Permanent Application Deadline: 31 March 2026                                                                                                Title                 Associate Core Client Services / Assistant Manager Core Client Services Department     Client Services Location          Kronberg - Germany Reports To       Team Manager Core Client Services Level                Associate or Assistant Manager We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Core Client Services team and feel like you’re part of something bigger. About your team : The German Client Services department is part of global Personal Investing and Advisory Client Services structure. Customer expectations are ever growing in demands and the Client Services area is a key player in providing first line customer care. The vision of the department is to deliver a seamless, joined up experience to our customers and advisers when they want it, however they want it. Our role is to provide our clients and advisers with help, expertise and guidance on a range of queries using the interactions to build strong relationships to develop trust in our business. We provide an important role in growing and evolving the business through active promotion of our products and services within these interactions. The way we operate is also key to creating a high level of engagement and job satisfaction for our employees helping to retain great talent within the organisation. About your role :   As part of the team, you will be responsible for answering our clients' and advisors' inquiries in an expeditious and complete manner. You will need to develop an understanding of all key processes within the bank as well as our approach to communication. Our key focus is to provide our clients with a First-Class service, no matter how they interact with us. Key Responsibilities : Answering inquiries from customers and advisors (by phone or by mail/email) Sending Serial letters for defined customer groups / special topics Optimization of processes and writing of work instructions Contribution to projects Ensuring the use of our core applications through testing About you : Preferably completed banking training or studies in the field of finance Comfortable with business English and German Self-confidence and client-centricity Motivation and collaboration High level of quality assurance and risk awareness Gerne können Sie sich hier auch auf deutsch bewerben Feel rewarded : For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com. Please note we are committed to providing equal opportunities to all candidates, regardless of background, religion, sexual orientation or identity. We value diversity and strive to create an inclusive environment where every individual can thrive and contribute with their unique skills.

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