Field Application Specialist - Bioprocessing - Fluid Management Technology - Southeast job opportunity at Sartorius AG.

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DatePosted 20 Days Ago bot
Sartorius AG Field Application Specialist - Bioprocessing - Fluid Management Technology - Southeast
Experience: 2-years
Pattern: full-time
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degreeBachelor's (B.A.)
loacation Home Office North Carolina, United States Of America
loacation Home Office No..........United States Of America

As the Fluid Management Application Specialist, you will serve as a technical and application expert, supporting customers and the commercial organization throughout product design, validation, and implementation. This role bridges technical knowledge and market needs by providing product demonstrations, application support, training, and troubleshooting while partnering closely with sales, product management, quality, and marketing teams. The Fluid Management Application Specialist is pivotal in delivering product expertise, application insights, and technical support throughout the customer's process. This role bridges the gap between technical knowledge and market understanding, empowering the team with critical product insights. The main missions are to ensure successful design, validation and implementation of Sartorius products, by supporting sales for product design, product positioning and demonstration, and supporting customers for application development work, initial startups and training. The Field Application Specialist position is based out of the home office which is to be located in or near RTP, North Carolina to assist in supporting business local to RTP as well as in neighboring states as assigned by manager. You will support regional customers, drives successful product adoption, gathers field and competitive insights, and helps position solutions aligned to customer process requirements in the biopharmaceutical manufacturing environment. What you will accomplish together with us: Support the commercial organization with customer discussions on existing products through product presentations, demonstrations, trials and application studies Support new products in close collaboration with product management through beta sites testing and demonstrations Manage the assigned product line to achieve sales targets within the designated territory Support account managers in the customer process, User Requirement Specifications (URS) analysis & technical response, and lead customer evaluations to help position products in line with the specific application requirements. Provide proactive technical support, addressing inquiries and troubleshooting field implementation issues Assist the Company by occasionally supporting the training of other Field Application Specialists and the Account Management team on assigned technologies or processes Ensure training of customers on new technologies and support start-up operations Support regional marketing initiatives Support Quality Department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution Develop and foster strong relationships with accounts within the assigned territory Gather, organize, and validate data on product performance and customer feedback, and report insights to identify features that may require modification to better align with customer needs. Report on competitors' product implementation & presence within the territory through feedback to the Product Excellence and Commercial Teams, including a bimonthly report on territory activity to management Occasional overnight travel will be required to support customer / sales, and to attend organizational meetings and trainings (~40-50%) What will convince us: Bachelors' Degree in biological engineering, biotechnology or a related life sciences field 2+ years biopharmaceutical industry experience within MSAT, cGMP manufacturing, and/or Tech Transfer teams preferred Proven experience in a similar position and industry is advantageous Familiar with related products, laboratory processes and equipment Strong learning ability, and expert knowledge base in this area Excellent communication and presentation skills Strong customer focus and orientation Self-motivated with excellent time management skills, capable of prioritizing projects and multitasking efficiently Proven software skills, e.g. Microsoft Office, Salesforce, Microsoft Teams Identification with our core values: Sustainability, Openness, Enjoyment What We Offer As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits: Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network” Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs. Intelligent Working Environment: Working in smart buildings with the latest technology and equipment. Retirement Savings Plan: 401 k (with generous company match) Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class. Please view equal employment opportunity posters provided by OFCCP here. E-Verify Participation Info E-Verify Workers Rights For Residents of California please review; CA Privacy Notice for Employees #LI-remote Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application. We look forward to receiving your application. www.sartorius.com/career If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com About Sartorius  Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.  We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.  www.sartorius.com/careers

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