Service Order Handling Specialist - Hybrid - Bohemia, NY job opportunity at Sartorius AG.

Home Jobs In United States Of America Tag: NY Service Order Handling Specialist - Hybrid - Bohemia, NY position at Sartorius AG


DatePosted 19 Days Ago bot
Sartorius AG Service Order Handling Specialist - Hybrid - Bohemia, NY
Experience: 2-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

NY

Copy Link Report
degreeDiploma
loacation Bohemia, NY, United States of America, United States Of America
loacation Bohemia, NY, U..........United States Of America

In the Service Order Handling Specialist role, you will be responsible for managing the entry of all service orders and spare part sales orders into SAP/ERP. They are accountable for all order information, details, and invoicing. They will collaborate with Dispatchers, SPOC, and Contract Administrator to adhere to all order requirements and details. This is a hybrid position, working a minimum of 3 days onsite at the Bohemia office. * The first few months will require to be onsite 5 days a week. * What you will accomplish together with us: Processing of field service orders from SMS to SAP/ERP Processing of spare parts sales orders in SAP/ERP Processing of returns, credits, and debits for all order types Manage open orders reports for spare parts sales orders and Key Account Customers Processing of billing documents and invoices Creation of Return Authorization Number for Depot Services Issuing quotations and delivery documents for depot services Communicate with customers on order status Coordinate with & provide support to Field service team Ordering spare parts for onsite service visits Maintain order status and information in SMS & SAP/ERP Provide customer support via phone & email Routing customer phone calls & emails to appropriate internal departments Assist Service Managers as requested Other duties as assigned What will convince us: High School Diploma/GED 2+ years' experience in customer service, order entry, or field dispatching 2+ years' experience with Microsoft Office (Word, Excel, Outlook) Effective & efficient written & oral communication skills Strong ability to multi-task We value: Experience with SAP/ERP Experience with field service management system Ability to take ownership of processes Independent, professional, and self-driven Strong organizational skills Attention to detail Ability to triage and problem solve Identification with our core values: Sustainability, Openness, Enjoyment What We Offer As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits: Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network” Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs. Intelligent Working Environment: Working in smart buildings with the latest technology and equipment. Retirement Savings Plan: 401 k (with generous company match) Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class. Please view equal employment opportunity posters provided by OFCCP here. E-Verify Participation Info E-Verify Workers Rights Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application. We look forward to receiving your application. www.sartorius.com/career If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com About Sartorius  Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.  We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.  www.sartorius.com/careers

Other Ai Matches

IT Inhouse Consultant MDM / MDG Applicants are expected to have a solid experience in handling Job related tasks
Product Manager, flow cytometry - Remote Applicants are expected to have a solid experience in handling flow cytometry - Remote related tasks
Ausbildungsplatz Fachlagerist (x|w|m) oder Fachkraft für Lagerlogistik (x|w|m) Applicants are expected to have a solid experience in handling Job related tasks
Software Engineer - Full Stack Developer - Onsite Applicants are expected to have a solid experience in handling Job related tasks
Field Account Manager Applicants are expected to have a solid experience in handling Job related tasks
Service Support LPS Applicants are expected to have a solid experience in handling Job related tasks
Schulpraktikum zum Kennenlernen des kaufmännischen Bereiches am Standort Guxhagen bei Kassel Applicants are expected to have a solid experience in handling Job related tasks
Masterand Bioanalytik (x|w|m) – On-site  Applicants are expected to have a solid experience in handling Job related tasks
Senior Automation Engineer (x|f|m) – Hybrid  Applicants are expected to have a solid experience in handling Job related tasks
Technician/Lab Assistant Applicants are expected to have a solid experience in handling Job related tasks
Ausbildungsplatz Fachinformatiker für Anwendungsentwicklung (x|w|m) Applicants are expected to have a solid experience in handling Job related tasks
Territory Management and Sales Incentive Analyst (x|f|m) - Hybrid Applicants are expected to have a solid experience in handling Job related tasks
Ausbildungsplatz Mechatroniker (x|w|m) Applicants are expected to have a solid experience in handling Job related tasks
Lead Sourcing / Purchasing Applicants are expected to have a solid experience in handling Job related tasks
Field Application Specialist, Advanced Therapy Solutions, India Applicants are expected to have a solid experience in handling Advanced Therapy Solutions, India related tasks
Masterarbeit in Applikations- & Produktentwicklung – Membranprozesse mit Fokus auf Elektrodeionisation (x|w|m) - On-site Applicants are expected to have a solid experience in handling Job related tasks
Aide magasinier Applicants are expected to have a solid experience in handling Job related tasks
Superviseur Qualité (F/H) Applicants are expected to have a solid experience in handling Job related tasks
UX Lead Designer - On Site Applicants are expected to have a solid experience in handling Job related tasks
QE-Sterilization validation Applicants are expected to have a solid experience in handling Job related tasks
Service Support Applicants are expected to have a solid experience in handling Job related tasks
Senior Marketing Expert (x|f|m) Applicants are expected to have a solid experience in handling Job related tasks
Field Account Manager Applicants are expected to have a solid experience in handling Job related tasks