Lead Marketing & CX Operations Manager job opportunity at Exact Sciences Corporation.

Home Jobs In United States Of America Tag: Job Lead Marketing & CX Operations Manager position at Exact Sciences Corporation


DatePosted 5 Days Ago bot
Exact Sciences Corporation Lead Marketing & CX Operations Manager
Experience: 2-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeAssociate
loacation US - WI - Madison, United States Of America
loacation US - WI - Madi..........United States Of America

Help us change lives At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others. Position Overview The Lead Marketing & CX Operations Manager independently supports execution-based operations work to help the teams they support create effective campaigns for customer acquisition, activation, and retention and optimize the customers’ digital experience to align with sales activity. The Lead Operations Manager works alongside leadership to facilitate data management and analysis, optimize team processes, help with budget management, and provide additional cross-functional collaboration in support of effective campaign execution. This is a hybrid role and can be based out of our Madison, WI; San Diego, CA; or Redwood City, CA office locations. Essential Duties Include, but are not limited to, the following: Data Management and Analysis: Leverage data, analytics, and measurement tools to drive business operations and optimize performance. Lead cross-functional initiatives with SMEs and data analysts to understand and surface key insights about the business units supported. Serve as a bridge between Marketing/CX and our strategic partners, including agencies, to drive performance-based decision making. Team Process Optimization Document existing processes and workflows to identify inefficiencies, redundancies, or bottlenecks. Set clear goals and KPIs, aligning team efforts with measurable outcomes to track progress and success. Automate repetitive tasks: Use tools and technology to reduce manual work and free up time for strategic initiatives. Improve communication channels and streamline how information flows across the team to reduce delays and misalignment. Budget and Services Management Assist in managing the AOP process.  Govern budget throughout year in partnership with Program Stakeholders and Finance including monthly reporting, theme tracking, and reconciliation aligned with Marketing OKRs. Collaborate with Procurement and Category Management on SOW review, finance approval, and shepherding through contract and Coupa processes. Facilitate ongoing review of 3rd party contracts with vendors including driving financial and operational efficiencies and ensuring vendors are meeting the expectations set forth in the contract. Campaign Support Provide project management and coordination across the business to ensure timelines, deliverables and dependencies are tracked. Provide dashboards and insights on campaign metrics to enable timely decision making. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Maintain regular and reliable attendance. Ability to act with an inclusion mindset and model these behaviors for the organization. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 100% of a typical working day. Ability to travel up to 20% of working time away from work location; may include overnight/weekend travel. Minimum Qualifications Bachelor’s Degree in relevant field; or Associates Degree and 2 years of relevant experience; or High School Diploma or General Education Degree (GED) and 4 years of relevant experience. 7+ years of experience in Operations or a related field including program or project management support or other role with similar experience leading leadership and teams in cross-functional collaboration as detailed in Essential Duties. Excellent written and verbal communication skills. Familiarity with common Project Management methodologies such as Waterfall and Agile. Proficiency in Microsoft Office programs, such as Word, Excel, PowerPoint, Outlook, and SharePoint. Demonstrated ability to perform the essential duties of the position with or without accommodation. Authorization to work in the United States without sponsorship. Preferred Qualifications Proficiency in role-specific tools including Smartsheet and Tableau. #LI-VZ1 Salary Range: $ 112,000.00   -   $190,000.00 ( National salary range)   $ 140,000.00   - $ 205,000.00   (California salary range)      The annual base salary shown is for this position located in US - WI - Madison on a full-time basis and may differ by hiring location. In addition, this position is bonus eligible. Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits . Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here . Not ready to apply? Join our Talent Community to stay updated on the latest news and opportunities at Exact Sciences. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, and any other status protected by applicable local, state, or federal law. To view the Right to Work, E-Verify Employer, and Pay Transparency notices and Federal, Federal Contractor, and State employment law posters, visit our compliance hub . The documents summarize important details of the law and provide key points that you have a right to know.

Other Ai Matches

Senior Sourcing and Improvement Advisor Applicants are expected to have a solid experience in handling Job related tasks
Equipment Engineer I Applicants are expected to have a solid experience in handling Job related tasks
Payroll Advisor, International Applicants are expected to have a solid experience in handling International related tasks
Sr. SAP Developer Applicants are expected to have a solid experience in handling Job related tasks
International Senior Digital Marketing Manager Applicants are expected to have a solid experience in handling Job related tasks
Senior Application Analyst - SAP IBP Applicants are expected to have a solid experience in handling Job related tasks
Regional Oncology Specialist - Denver, CO Applicants are expected to have a solid experience in handling CO related tasks
Pre-Analytical Laboratory Manager Applicants are expected to have a solid experience in handling Job related tasks
Staff Bioinformatics/Machine Learning Scientist Applicants are expected to have a solid experience in handling Job related tasks
Regional Oncology Specialist - Cincinnati, OH Applicants are expected to have a solid experience in handling OH related tasks
Regional Oncogenomic Liaison - Alberta, Saskatchewan & Manitoba Applicants are expected to have a solid experience in handling Saskatchewan & Manitoba related tasks
Facilities Coordinator III - International Applicants are expected to have a solid experience in handling Job related tasks
Associate Director, Real Estate & Workplace Services PMO Applicants are expected to have a solid experience in handling Real Estate & Workplace Services PMO related tasks
Senior Application Analyst - SAP PPDS Applicants are expected to have a solid experience in handling Job related tasks
Laboratory Assistant II Applicants are expected to have a solid experience in handling Job related tasks
Lead Digital Product Manager Applicants are expected to have a solid experience in handling Job related tasks
Maintenance Technician II - Sunday- Wednesday, 10:00 pm- 8:30 am Applicants are expected to have a solid experience in handling 10:00 pm- 8:30 am related tasks
Sr. Learning Technology & Governance Specialist Applicants are expected to have a solid experience in handling Job related tasks
Senior SAP Basis Administrator Applicants are expected to have a solid experience in handling Job related tasks
Lead SAP Developer Applicants are expected to have a solid experience in handling Job related tasks
Technical Support Analyst, Japan Applicants are expected to have a solid experience in handling Japan related tasks
Associate Director, Software Engineering Applicants are expected to have a solid experience in handling Software Engineering related tasks
LAS Ops Inventory Specialist III Applicants are expected to have a solid experience in handling Job related tasks