Client Experience Associate position at Phreesia.| United States Of America

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Phreesia Client Experience Associate

Experience: 2-years

Pattern: Remote

Country:

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Associate

Remote United ..........United States Of America

Job Description: Are you a digital media enthusiast who excels at building rapport and trust with clients? We are seeking a Client Experience Associate with strong client management and problem-solving skills to join our Network Solutions team. (Learn more about Network Solutions at https://networksolutions.phreesia.com/ )      In this client-facing role, you will work with digital advertising agency buyers and Life Science companies to demonstrate the value that Phreesia could provide to their brands. You will work closely to support CE Managers, leaders and cross-functional internal teams to deliver successful, effective, targeted patient engagement and/or HCP digital campaigns. We are the perfect next step in your career if you are working in the pharmaceutical agency/media world and are ready to advance your career in new directions.    This is a work-from-home position with the expectation that you live within the New York City/commutable area.   What You’ll Do:  Contribute to generate new business and/ or renewal and/or expansion growth with media/advertising agencies/AORs/L ife Sciences companies for appropriate brands with patient-facing and/or HCP-facing strategic imperatives. Leverage your account management experience, strong organizational and time management skills to foster healthy relationships with all levels of customers (virtually and in-person) that allow you to share our capabilities through presentations and listen for brand leads Manage client relationships through organizational changes and follow pharmaceutical industry trends, new product launches, and client-specific news daily Operate with autonomy in partnership with C lient E xperience Managers, to prepare and present advertising and campaign capability presentations and product demonstrations to drive opportunity growth and contribute to achieving sales goals. Develop strategic and creative account plans for managing digital advertising agencies/life science companies and their respective brand opportunities, complete advertising media agency RFP templates and ensure that Phreesia is included in such proposals  Collaborate internally across Network Solutions teams and provide support to Senior CE team member What You’ll Bring:  Bachelor’s degree required with 1–2+ years of experience in digital media sales, account management, or client-facing roles within a media or creative agency, healthcare publisher, or pharmaceutical digital advertising environment Healthcare media experience strongly preferred (e.g., pharmaceutical, point-of-care, out-of-home, programmatic, DTC/HCP, OTC). Healthcare-adjacent media experience may also be considered. Familiarity with digital media vernacular from a brand awareness perspective based on campaign insights/measurement Expertise working with clients and creating presentations using PowerPoint that “WOW!” the customer and lead to securing new business Enthusiasm to connect with clients outside of a business office in social settings within the NYC area adjacent areas as well as occasionally travel to clients outside of the NYC area Base pay for US is $ 70,000- $ 75 ,000, depending on qualifications.  In addition, Phreesia also offers equity as part of an attractive & comprehensive Total Rewards package.   Who We Are: At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care. Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit! Top-rated Employee Benefits: 100% Remote work + home office expense reimbursements Competitive compensation Flexible PTO + 8 company holidays Monthly reimbursement for cell phone + internet + wellness 100% Paid 12-week parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada Variety of insurance coverage for people (and pets!) Continuing education and professional certification reimbursement Opportunity to join an Employee Resource Group. Learn more here: https://www.phreesia.com/workforce/ We strive to provide a diverse and inclusive environment and are an equal opportunity employer.

Client Experience Associate job opportunity at Phreesia.

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