IT Onsite Support job opportunity at KION Group.



DatePosted 8 Days Ago bot
KION Group IT Onsite Support
Experience: General
Pattern: full-time
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation Guadalupe, Mexico, Mexico
loacation Guadalupe, Mex..........Mexico

Key Responsibilities Provide onsite technical support for factory floor systems, including PCs, HMIs, printers, scanners, and industrial devices. Troubleshoot and resolve issues related to network connectivity, hardware failures, and software malfunctions. Maintain and monitor production-critical systems, including MES (Manufacturing Execution Systems), ERP terminals, and barcode systems. Support Windows-based environments, Active Directory, and user account provisioning. Collaborate with engineering and operations teams to ensure IT compliance with safety and production standards. Perform routine maintenance and updates on factory IT assets, including firmware and software patches. Document incidents, resolutions, and asset changes in the ITSM system (e.g., ServiceNow, Jira). Assist with IT onboarding for factory personnel and provide training on basic tech tools. Participate in disaster recovery planning, backup procedures, and system audits. Escalate complex issues to regional or corporate IT teams when needed. We offer: Key Responsibilities Provide onsite technical support for factory floor systems, including PCs, HMIs, printers, scanners, and industrial devices. Troubleshoot and resolve issues related to network connectivity , hardware failures, and software malfunctions. Maintain and monitor production-critical systems , including MES (Manufacturing Execution Systems), ERP terminals, and barcode systems. Support Windows-based environments , Active Directory, and user account provisioning. Collaborate with engineering and operations teams to ensure IT compliance with safety and production standards. Perform routine maintenance and updates on factory IT assets, including firmware and software patches. Document incidents, resolutions, and asset changes in the ITSM system (e.g., ServiceNow, Jira). Assist with IT onboarding for factory personnel and provide training on basic tech tools. Participate in disaster recovery planning , backup procedures, and system audits. Escalate complex issues to regional or corporate IT teams when needed. Tasks and Qualifications: Key Responsibilities Provide onsite technical support for factory floor systems, including PCs, HMIs, printers, scanners, and industrial devices. Troubleshoot and resolve issues related to network connectivity , hardware failures, and software malfunctions. Maintain and monitor production-critical systems , including MES (Manufacturing Execution Systems), ERP terminals, and barcode systems. Support Windows-based environments , Active Directory, and user account provisioning. Collaborate with engineering and operations teams to ensure IT compliance with safety and production standards. Perform routine maintenance and updates on factory IT assets, including firmware and software patches. Document incidents, resolutions, and asset changes in the ITSM system (e.g., ServiceNow, Jira). Assist with IT onboarding for factory personnel and provide training on basic tech tools. Participate in disaster recovery planning , backup procedures, and system audits. Escalate complex issues to regional or corporate IT teams when needed.

Other Ai Matches

Venditore/venditrice (m/f/d) per clienti ubicati in Milano Nord Applicants are expected to have a solid experience in handling Job related tasks
Electrical Installer 1 Applicants are expected to have a solid experience in handling Job related tasks
TECNICO/A ASSISTENZA CARRELLI ELEVATORI PRESSO CLIENTI _ aree Nord Ovest di Milano_ Garbagnate Milanese, Rho, Lainate, Cusano, Cormano e zone limitrofe Applicants are expected to have a solid experience in handling Rho, Lainate, Cusano, Cormano e zone limitrofe related tasks
Sales Consultant Applicants are expected to have a solid experience in handling Job related tasks
Field Service Engineer Applicants are expected to have a solid experience in handling Job related tasks
Senior Software Engineer Applicants are expected to have a solid experience in handling Job related tasks
Controls Estimator Applicants are expected to have a solid experience in handling Job related tasks
销售顾问 Applicants are expected to have a solid experience in handling Job related tasks
Technicien.ne Service Client Applicants are expected to have a solid experience in handling Job related tasks
Controls Hardware Engineer Applicants are expected to have a solid experience in handling Job related tasks
Electrical Installer 1 Applicants are expected to have a solid experience in handling Job related tasks
Electrical Pre-Commissioning Technician 1 Applicants are expected to have a solid experience in handling Job related tasks
Engineering Manager-3 Applicants are expected to have a solid experience in handling Job related tasks
Técnico Eletro Mecânico Pl Applicants are expected to have a solid experience in handling Job related tasks
Field Service Engineer Applicants are expected to have a solid experience in handling Job related tasks
TECNICO/A ASSISTENZA CARRELLI ELEVATORI Applicants are expected to have a solid experience in handling Job related tasks
Mechanical Testing Technician(Jinan) Applicants are expected to have a solid experience in handling Job related tasks
SERVISNÍ TECHNIK/ČKA V REGIONU Plzeň, Tachov, Bor u Tachova STILL ČR spol. s r.o. Applicants are expected to have a solid experience in handling Tachov, Bor u Tachova STILL ČR spol. s r.o. related tasks
Mechanical Project Engineer Applicants are expected to have a solid experience in handling Job related tasks
Controls Software Engineer Applicants are expected to have a solid experience in handling Job related tasks
Software Engineer Applicants are expected to have a solid experience in handling Job related tasks
Industry Consultant Applicants are expected to have a solid experience in handling Job related tasks
Senior Manager Global Mobility (f/m/d) Applicants are expected to have a solid experience in handling Job related tasks