Customer Software Support Engineer job opportunity at KION Group.

Home Jobs In Italy Tag: Job Customer Software Support Engineer position at KION Group


DateMore Than 30 Days Ago bot
KION Group Customer Software Support Engineer
Experience: General
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
loacation Cernusco sul Naviglio, Italy, Italy
loacation Cernusco sul N..........Italy

Looking to join an innovative, global and evolving business? Look no further – Dematic is hiring! We are a leading global supplier of integrated automated technology, software and services to optimise the supply chain and we are thrilled to offer an exciting opportunity for a Software Engineer to join our Software Customer Service (CS) team in Cernusco sul Naviglio, Italy. As Customer Software Support Engineer, you will be the vital link between our customers and our technical experts, providing exceptional remote support via phone and remote desktop connections. You'll also have the opportunity to engage in on-site assignments up to 25-30% of the time, ensuring that our clients receive the highest level of service. If you're eager to enhance your technical skills and grow within the realm of software applications, while advancing in the intralogistics field, we want to hear from you! What we offer: Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities ​Learn More Here: http://www.dematic.com/it-it/about/careers/ Tasks and Qualifications: You Will Be Responsible For: Acting as 2nd line support to our customers. Coordinating incoming service tasks. Troubleshooting Java, JEE and C# code, identifying bugs and preparing software patches. Pro-active maintenance of the current installations. Development of change requests. Performing software upgrades. Helping the customers with server and database upgrades. Analysing problems and Investigating performance issues. Delivering detailed reports of each intervention. Adding to our knowledge base. Being part of the 24/7 support team ("On Call" support). Interacting with the other service teams in Dematic. What We Are Looking For? We're seeking a team player with a positive attitude and strong communication skills. You're dedicated to solving problems thoroughly, putting the customer first. You're also open to occasional out-of-hours work and on-site visits, ensuring we meet our clients' needs seamlessly. Required Experience and Qualifications: Educated in ICT, Electro-mechanics, Automation or related disciplines. Experience in software development using the following technologies: Java, JEE, C#, .Net, WinForms, Oracle, Microsoft SQL Server, Microsoft Windows Server, Git. Basic IT administration knowledge such as user management, remote desktop connection, event viewer, etc. Hands-on experience in software lifecycle management. Experience in Testing, Deployment, Server and Database installation. Experience in acting as 2nd or 3rd line support. Knowledge of warehouse automation and intra-logistics is a beneficial. Hold a valid driving license. Full working proficiency in both Italian and English languages.

Other Ai Matches

Sustainability Manager Applicants are expected to have a solid experience in handling Job related tasks
Site Service Controls Engineer Applicants are expected to have a solid experience in handling Job related tasks
Technicien de Service - Liège Applicants are expected to have a solid experience in handling Job related tasks
Controls Commissioning Engineer Applicants are expected to have a solid experience in handling Job related tasks
Electro-Mechanical Site Supervisor Applicants are expected to have a solid experience in handling Job related tasks
Sales Consultant Applicants are expected to have a solid experience in handling Job related tasks
Venditore/venditrice per Padova sud e Rovigo Applicants are expected to have a solid experience in handling Job related tasks
Senior Manager Global Mobility (f/m/d) Applicants are expected to have a solid experience in handling Job related tasks
Resident Maintenance Technician 3 Applicants are expected to have a solid experience in handling Job related tasks
Industry Consultant Applicants are expected to have a solid experience in handling Job related tasks
Marketing Manager Asia Applicants are expected to have a solid experience in handling Job related tasks
Bürokaufmann/-frau Lehre in Linz Applicants are expected to have a solid experience in handling Job related tasks
Field Service Engineer Applicants are expected to have a solid experience in handling Job related tasks
SERVISNÍ TECHNIK(ČKA) manipulační techniky | České Budějovice Applicants are expected to have a solid experience in handling Job related tasks
Resident Engineer Applicants are expected to have a solid experience in handling Job related tasks
Systems Integration Manager Applicants are expected to have a solid experience in handling Job related tasks
Technicien.ne Atelier Applicants are expected to have a solid experience in handling Job related tasks
Workshop Technician - WA Applicants are expected to have a solid experience in handling Job related tasks
Mechanical Installer 2 Applicants are expected to have a solid experience in handling Job related tasks
Speditionskaufmann / Speditionskauffrau – Disposition Landverkehr (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
Automated & Integrated Solutions Design Engineer Applicants are expected to have a solid experience in handling Job related tasks
Electro-Mechanical Tech 4 Applicants are expected to have a solid experience in handling Job related tasks
Flow Controller Applicants are expected to have a solid experience in handling Job related tasks