Technical I, IT Operations job opportunity at Concentrix.

Home Jobs In Egypt Tag: IT Operations Technical I, IT Operations position at Concentrix


DatePosted 6 Days Ago bot
Concentrix Technical I, IT Operations
Experience: 1-years
Pattern: full-time
Country:
apply Apply Now
Salary:
Status:

IT Operations

Copy Link Report
degreeOND
loacation EGY Cairo, Egypt
loacation EGY Cairo....Egypt

Job Title: Technical I, IT Operations Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures. As part of our team you will report to our Manager in IT Operations. Responsibilities: Mount and install switches in the IDF and patching the stations. Perform hardware and software upgrades to peripheral equipment Attend to break/fix engagement as needed by Situation Management for technology-related problems and issues received from both internal and external clients Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system Perform site maintenance and safety checks of assigned equipment Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering Spend between 60% - 70 % of time clearing trouble tickets and work orders promptly. Make necessary independent decisions to correct errors or discrepancies in trouble tickets. Complete all assigned, mandatory training within the timeframe provided Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports Qualifications: 1+ year of experience working in a call center CCNA, MCSA, SCCM, BigFix Certifications Fluency in English A bachelor's degree in Information Technology, Computer Science, or a related field is a must Complete all assigned, mandatory training within the timeframe provided Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports Location: Egypt, Cairo RHQ Language Requirements: Time Type: Full time2026-03-03 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Other Ai Matches

Specialist, Partner Success - Bilingual Applicants are expected to have a solid experience in handling Partner Success - Bilingual related tasks
Manager Quality Applicants are expected to have a solid experience in handling Job related tasks
Service Delivery Manager Applicants are expected to have a solid experience in handling Job related tasks
2026 Delivery Operations GVPKP Applicants are expected to have a solid experience in handling Job related tasks
Conseiller Client (F/H) - Télévente - Salé - Français Applicants are expected to have a solid experience in handling Job related tasks
Program Manager (English-speaking) - On-site PO01 Applicants are expected to have a solid experience in handling Job related tasks
Asesor de Servicio al Cliente - Mercado Italiano WP01 Applicants are expected to have a solid experience in handling Job related tasks
ახალი შესაძლებლობები კონცენტრიქს საქართველოში Applicants are expected to have a solid experience in handling Job related tasks
Atendimento ao Cliente - Bilingue ESP/PT - São Paulo/SP Applicants are expected to have a solid experience in handling Job related tasks
Supervisor, Physical Security Applicants are expected to have a solid experience in handling Physical Security related tasks
Inside Business Partner Manager with Slovenian Applicants are expected to have a solid experience in handling Job related tasks
Asesor de Retenciones! Llamadas telefónicas! Independencia Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Advisor - Alabang XTRA 2026 Applicants are expected to have a solid experience in handling Job related tasks
Specialist, Technical Sales Applicants are expected to have a solid experience in handling Technical Sales related tasks
Customer Service Agent CR All Jobs 2026 Applicants are expected to have a solid experience in handling Job related tasks
2025 Delivery Operations GVPAD – Team Leader Applicants are expected to have a solid experience in handling Job related tasks
Sr. Advisor I, Technical Support-Japanese Speaker Applicants are expected to have a solid experience in handling Technical Support-Japanese Speaker related tasks
Senior MECM (SCCM) / Intune Customer Engineer Applicants are expected to have a solid experience in handling Job related tasks
Talent Connect - Spark Place Cubao 2025 Applicants are expected to have a solid experience in handling Job related tasks
Solution Specialist (Dutch-speaking) - Hybrid - Cloud Solutions MV02 Applicants are expected to have a solid experience in handling Job related tasks
Technical Support Advisor (Portuguese - speaking) On-site MI36 Applicants are expected to have a solid experience in handling Job related tasks
Team Leader Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Advisor - Homecoming - Iloilo 2025 Applicants are expected to have a solid experience in handling Job related tasks