ACTIVE POOLING: 2026 Training and Quality GVPAD – Sr. Manager, Training and Quality job opportunity at Concentrix.



DatePosted 5 Days Ago bot
Concentrix ACTIVE POOLING: 2026 Training and Quality GVPAD – Sr. Manager, Training and Quality
Experience: General
Pattern: full-time
apply Apply Now
Salary:
Status:

Training and Quality

Copy Link Report
degreeGeneral
loacation PHL Quezon City, Philippines
loacation PHL Quezon Cit..........Philippines

Job Title: ACTIVE POOLING: 2026 Training and Quality GVPAD – Sr. Manager, Training and Quality Job Description The Manager Training will oversee implementation of all training processes and ensure the delivery and facilitation of adult classroom training in support of client and Concentrix programs to ensure superior workforce preparation. This position will maintain ongoing partnerships with other business and resource units focused on reducing costs and continual performance improvement. Responsible for selecting, training, developing, and managing performance of training staff; providing prompt and objective coaching and counseling; and coordinating, planning, and assigning work   Oversee new hire, continuing education, program specific training, and other training as needed by the business   Ensure successful execution of local training needs including resource planning, measuring program training effectiveness, and managing trainer attrition Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment Ensure effective, consistent communication with managers, peers, operations and other resource groups, including day-to-day interaction with clients Develop and cultivate partnership with operations, other business units, resource units, and clients   Responsible for on-going classroom observations of direct reports, providing guidance, mentoring, and support that focuses on performance improvement   Monitor and ensure completion of daily training administrative work such as tracking of student data, timekeeping, and other administrative tasks as required in a timely and accurate manner   Responsible for day-to-day functional supervision of learners within the program training and/or other curriculum delivered through a variety of classroom environments, including attendance and student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations Location: PHL Quezon City - Tera Tower 1st Floor Language Requirements: Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Other Ai Matches

Representative, Facilities Applicants are expected to have a solid experience in handling Facilities related tasks
Customer Service Rep - Emergency Response (On-Site) Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Advisor - Spark Place Cubao 2026 Applicants are expected to have a solid experience in handling Job related tasks
Junior Business Information Security Officer (BISO, BPO Experience Preferred) Applicants are expected to have a solid experience in handling BPO Experience Preferred) related tasks
Conseiller Client (F/H) - Télévente - Dakar - Français Applicants are expected to have a solid experience in handling Job related tasks
Fashion Support Consultant (Polish-speaking) – On-site MX01 Applicants are expected to have a solid experience in handling Job related tasks
Associate, Sales Support Applicants are expected to have a solid experience in handling Sales Support related tasks
Advisor II, Sales (Mandarin & English Speaker) Applicants are expected to have a solid experience in handling Sales (Mandarin & English Speaker) related tasks
Customer Service Representative (French & Spanish -speaking) - On-site JE01 Applicants are expected to have a solid experience in handling Job related tasks
Travel Support Agent with Turkish Applicants are expected to have a solid experience in handling Job related tasks
R1647281 Genesys CloudCX Business Practice Architect Applicants are expected to have a solid experience in handling Job related tasks
Quality Analyst - Contact Center ( Bilingual - English/ Arabic ) Applicants are expected to have a solid experience in handling Job related tasks
Sr. Software Development Engineer in Test (SDET) - Bilingual Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Advisor with Belarusian at Concentrix Georgia Applicants are expected to have a solid experience in handling Job related tasks
Conseiller Client (F/H) - Télévente - Meknès - Français Applicants are expected to have a solid experience in handling Job related tasks
Customer Representative and Sales (Spanish-speaking) - Cruise Line Applicants are expected to have a solid experience in handling Job related tasks
Parrainage - Télévente, Acquisition & Télévente-Rabat, Salé Applicants are expected to have a solid experience in handling Acquisition & Télévente-Rabat, Salé related tasks
Customer Service Representative (Slovak-speaking) - On-site FA02 Applicants are expected to have a solid experience in handling Job related tasks
Talent Connect - Naga 2026 Applicants are expected to have a solid experience in handling Job related tasks
Customer Service Representative Applicants are expected to have a solid experience in handling Job related tasks
ESPECIALISTA DE ATENDIMENTO | IMOBILIÁRIA DIGITAL | ZONA SUL Applicants are expected to have a solid experience in handling Job related tasks
Solution Specialist (Dutch-speaking) - Hybrid - Cloud Solutions MV02 Applicants are expected to have a solid experience in handling Job related tasks
Software Engineer (Automation & Cloud/CI/CD) Applicants are expected to have a solid experience in handling Job related tasks